Junkai Ma
Sales And Marketing, Customer Service, Foreign Affairs. Project Management
Budapest
Summary
Dedicated sales, customer service, foreign affaris professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Head of Sales & Marketing
Wekerle Business School
Budapest
11.2022 - Current
- Developed value-added campaigns and executed technical solutions to streamline and improve marketing efficiencies.
- Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Directed sales and marketing management staff in successful use and development of business plans and strategies.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Managed budget allocation and resource utilization to maximize marketing ROI.
Regional Head, International Office Sales
INTI International University, Malaysia
Nilai
05.2021 - 10.2022
- Researched customer needs, market trends and competitor activities.
- Boosted university revenues across region (China, Maldives, Sri Lanka and Nepal) resulting in over 400 international students were recruited in one year and half.
- Service agents to counsel and support student recruitment activities and process.
- Forecasted annual, quarterly and monthly sales goals.
- Coordinated full sales operations within assigned region.
- Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
Head of International Relations & Collaborations
INTI International University, Malaysia
Nilai
04.2021 - 10.2022
- Business development focuses on recruiting new agents and building relationships with universities, colleges, and schools. Over 100 agents and over 90 partner institutions were developed during 1 year and half.
- Holding collaboration events between INTI and partner universities. Organizing and receiving over 2000 students and teachers from 20 counties attend virtual student exchange program, teacher training program and online symposiums.
- Exploring the potential project with partners, coming-out with proposal and following up on project
- Inviting over 500 professors from over 20 countries to attend INTI international conference virtually or physically.
- Enhancing the university publicity and academic reputation, boosting university QS raking.
- Engaging the MOU and MOA signing relevant to franchise or collaborative program. Successfully launched two collaborative programs with Jiangsu vocational college of Medicine.
Senior Executives, Procurement
INTI Education Group
Kuala Lumpur
02.2021 - 04.2021
- Developing and identifying strategies for new team according to HQ regulations.
- Price bargaining and evaluation, mainly focusing on sales and marketing expenses.
- Sourcing and vendor management.
- Contract writing and management.
- Streamlined operations to maximize business efficiency and profits.
Personal Assistant, CEO of HOPE Education Group
INTI Education Group
Kuala Lumpur
01.2021 - 04.2021
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Attended meetings, took notes and tracked action items.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Assisting on document translation and interpretation during meeting when necessary
Executives, Study Tour Unit
INTI International University
Nilai
11.2018 - 12.2020
- Managing and motivating over 800 China International Students studying in INTI Nilai campus.
- Liaise with other relevant departments on students’ needs and exchange student project.
- Able to enhance personal experience in communicating and dealing with different student cases.
- Listen and respond to the needs of the students by demonstrating care and concern, create a sense of belonging and assist in solving the problems that students face.
- Handling the Foreigner affairs and reception like the inbound study tour, exchange student program and visitors from other universities.
- MOU preparation and signing ceremony arrangement.
- Financial Growth over 1.8 million per year from mobility project.
- Developing over 30 university partnerships in China.
- Set up Wechat platform for easy information delivery to China students studying in INTI International University
Education
Bachelor of Arts - International Business /Human Resource Management
INTI International University
Malaysia 08.2015 - 08.2018
MBA - Marketing & Management
INTI International University
Malaysia 01.2019 - 11.2022
Skills
Staff Management
Strategic planning
Budgeting
Critical Thinking
Teamwork and Collaboration
Multitasking Abilities
Timeline
Head of Sales & Marketing
Wekerle Business School
11.2022 - Current
Regional Head, International Office Sales
INTI International University, Malaysia
05.2021 - 10.2022
Head of International Relations & Collaborations
INTI International University, Malaysia
04.2021 - 10.2022
Senior Executives, Procurement
INTI Education Group
02.2021 - 04.2021
Personal Assistant, CEO of HOPE Education Group
INTI Education Group
01.2021 - 04.2021
MBA - Marketing & Management
INTI International University
01.2019 - 11.2022
Executives, Study Tour Unit
INTI International University
11.2018 - 12.2020
Bachelor of Arts - International Business /Human Resource Management
INTI International University
08.2015 - 08.2018