Summary
Overview
Work History
Education
Skills
Interests
Awards
Timeline
Cashier
Kamayani Verma

Kamayani Verma

Hospitality / Guest Relationship Executive
Budapest,BU

Summary

Detail-oriented and dependable professional with a proven track record in managing multiple priorities while maintaining a positive attitude. Eager to embrace new challenges that leverage strong interpersonal skills, effective time management, and problem-solving expertise. Demonstrated ability to enhance systems and align technical solutions with business objectives, leading projects from inception to completion and driving organizational growth. Recognized for a proactive approach in identifying and addressing issues, with a commitment to optimizing processes and supporting team success in fast-paced environments.

Overview

28
28
years of professional experience

Work History

Spa Service Expert, Full time

W Budapest
04.2024 - Current
  • Greeting Guests: Welcome guests as they arrive at the spa, check them in, and guide them through the spa facilities.
  • Providing Information: Answer questions about spa services, treatments, and products. Assist guests in selecting services that best suit their needs.
  • Scheduling Appointments: Help guests book treatments, manage appointment schedules, and handle any changes or cancellations.
  • Cleanliness: Regularly clean and sanitize all areas of the spa.
  • Towel and Linen Management: Ensure that clean towels, robes, and linens are available for guests, and collect and launder used ones.
  • Stocking Supplies: Keep the spa stocked with essential supplies such as towels, toiletries, beverages, and other amenities.
  • Record Keeping: Maintain accurate records of guest visits, services provided, and any relevant information.
  • Handling Payments: Process payments for services and products and manage any cash transactions if necessary.
  • Communication: Liaise with other spa staff, including therapists and management, to ensure smooth operations.
  • Reward and Recognition (As Attached)
  • Awarded with Social Media Queen – July 2024
  • Awarded the GSS Master – September 2024
  • Awarded 8 Appreciation - Everyone Talks About YOU
  • Receiving positive feedback and high ratings from guests and management.
  • Implementing effective procedures for spa treatments and client care.
  • Contributing to team training and improving overall service quality.

Yoga instructor

Freelance
04.2021 - 08.2025
  • Online and in-person classes for beginners to advanced yoga students.
  • Providing comfort for clients
  • Received Certificates of Achievement in Client Servicing
  • Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
  • Explained different yoga styles and poses to students.
  • Developed safe and effective exercise programs for class members.
  • Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
  • Enhanced client flexibility by incorporating customized stretching and yoga poses into daily routines.
  • Enriched students'' understanding of holistic health by weaving yogic philosophy into lessons alongside practical movement instruction.
  • Reinforced proper alignment principles while guiding students through postures to prevent injury or strain during practice.
  • Cultivated a strong sense of community within the studio by organizing workshops, events, and group activities.
  • Inspired personal growth among students by challenging them to step outside their comfort zones while offering support in achieving their individual goals.
  • Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
  • Offered one-on-one or small-group instruction for students needing additional attention and support.
  • Maintained accurate class attendance records and student information to facilitate communication with students.
  • Boosted client retention rates by fostering positive relationships and providing personalized guidance on their yoga journey.
  • Increased clientele satisfaction by regularly seeking feedback on class content, pacing, and instructor performance.

Nail and makeup artist

Freelance
02.2016 - 03.2024
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Conducted consultations to understand client's desired look.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Applied makeup in accordance with clothing style.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Increased customer loyalty through exceptional service and tailored makeup applications.
  • Prepared skin for makeup application by cleaning, moisturizing and priming.
  • Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
  • Attended industry conferences and workshops to stay current on new trends and techniques.
  • Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
  • Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.

HR recruitment

Freelance
12.2006 - 05.2017
  • Recruiting employees for FMCG, engineering and construction companies.
  • Working overseas.
  • Supported onboarding initiatives for new hires, contributing to a smooth transition into the organization.
  • Enhanced candidate experience by streamlining the interview process and providing timely feedback.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Negotiated competitive compensation packages for new hires, promoting long-term retention of key employees.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
  • Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
  • Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
  • Evaluated existing recruitment tools and resources, recommending improvements where necessary to enhance overall effectiveness of talent acquisition efforts.
  • Utilized applicant tracking systems effectively, improving overall efficiency of the recruiting process.
  • Conducted thorough reference checks and background investigations, mitigating potential risks to the company.
  • Partnered with external agencies when needed to supplement internal recruitment capabilities during peak periods or challenging searches.
  • Established ongoing communication channels with past applicants, creating an active network of potential future candidates.
  • Participated in professional development opportunities related to human resources management and recruiting practices.
  • Increased diversity in candidate pools by leveraging social media and attending networking events.

Recruiter

IBM
01.2003 - 12.2006
  • Responsible for the end-to-end cycle of recruitment.
  • Management of recruiters.
  • Sourcing CVs and interviewing talented candidates, keeping in touch with candidates and clients from the job openings until the offers are closed.

Front and back-office administration

Kanha Shyam Hotel
08.1997 - 07.2002
  • Responsible for front desk operations.
  • Management of money transactions, forex exchange and credit cards.
  • Coordinated with sales/ marketing teams in planning events and weddings.

Education

Bachelor’s degree in arts - Arts, Politics, History

Allahabad University
Allahabad India

Diploma - Holistic Health And Spritual Healing

S-VYASA UNIVERSITY
Bangalore, Karnataka India
04.2001 -

No Degree - Nail Arts

VTCT Skills
Annealing Cl, Eastleigh SO50 9PX, United Kingdom
04.2001 -

Skills

Strong relationship-building abilities

Interests

Sports (yoga, hiking, dance), travelling and discovering new places and cultures, reading and nail art

Awards

Awarded with Social Media Queen – July 2024, Awarded the GSS Master – September 2024, Awarded 8 Appreciation - Everyone Talks About YOU

Timeline

Spa Service Expert, Full time

W Budapest
04.2024 - Current

Yoga instructor

Freelance
04.2021 - 08.2025

Nail and makeup artist

Freelance
02.2016 - 03.2024

HR recruitment

Freelance
12.2006 - 05.2017

Recruiter

IBM
01.2003 - 12.2006

Diploma - Holistic Health And Spritual Healing

S-VYASA UNIVERSITY
04.2001 -

No Degree - Nail Arts

VTCT Skills
04.2001 -

Front and back-office administration

Kanha Shyam Hotel
08.1997 - 07.2002

Bachelor’s degree in arts - Arts, Politics, History

Allahabad University

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Kamayani VermaHospitality / Guest Relationship Executive