Overview
Work History
Skills
Education
Work Preference
Timeline
Generic
Kawesa Juma

Kawesa Juma

Budapest,BU

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

BRAND MANAGER

UNEECO PAPER PRODUCTS LIMITED
01.2022 - 08.2023
  • Plan, implement and track sales and marketing strategies to promote brand products
  • Improve and boost brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach
  • Coordinate innovative strategies to accomplish marketing objectives and boost long term profitability
  • Motivate sales team to continuously improve in promoting and selling brand products
  • Compile product, market and customer data to generate informed sales and profit projections
  • Consult with product development team to enhance based on customer interest data
  • Oversee product planning and demand management on monthly basis in order to maintain adequate product inventory
  • Develop and implement favorable pricing structures balancing firm objectives against customer targets and requirements
  • Continuously maintain and improve brand reputation and positive image in the market served through continuous relationship management
  • Suggest and implement new ideas to improve quality, reduce cost and support production work environment
  • Improve workflow by reordering supplies to prevent shortage and downtime
  • Collect and inspect random samples during production to identify necessary adjustments
  • Promptly document and report all defective equipment and hazardous condition to production and operations managers
  • Business or Sector Manufacturing Department LEO Products Email info@uneeco.co.ke Website https://uneeco.co.ke/

TRAINEE SALES ASSISTANT UNEECO

PAPER PRODUCTS LIMITED
01.2020 - 12.2021
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant products
  • Negotiated customer pricing within agreed guidelines to achieve margin targets
  • Frequently visited customers to maintain positive and productive relationships
  • Re-engaged customers from dormant accounts, increasing revenue
  • Communicated with customers to immediately determine resolve problems, avoiding escalation
  • Generated sales by prospecting leads, cold calling and closing deals
  • Maintained comprehensive brand and product knowledge to maximize sales
  • Business or Sector Manufacturing Department Sales Department Email info@uneeco.co.ke Website https://uneeco.co.ke/

ADMINISTRATIVE INTERN NAIROBI CITY

COUNTY
01.2020 - 03.2020
  • Performed administrative tasks, document management and report development for inter-departmental use
  • Managed information on company databases for different organizational activities to track history and safeguard accurate information
  • Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organizational objectives
  • Managed document control duties to reduce errors and maintain accurate records
  • Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions

PROJECT SUPERVISOR

Doha
01.2016 - 09.2017
  • ALWAHA TRANSPORT AND MAINTENANCE COMPANY WLL
  • Reviewed and interpreted technical drawings and defined tasks and activities to deliver designed structures
  • Reported safety and regulatory non-conformance to managers, minimizing non-compliance risks and penalties
  • Accurately tracked and documented work productions, providing detailed breakdowns of daily tasks
  • Assembled skilled workforce by recommending employment of qualified workers and training of operatives and demonstrating work processes to personnel
  • Provided detailed reports and timely updates, updating clients on project progress and compliance
  • Coordinated and supervised operatives' activities, allocating tasks and enforcing safety procedures to maintain safety
  • Assigned work to personnel based on job requirements and individual skills to deliver quality products
  • Followed scope of work documents to keep projects on schedule and costs within budget
  • Business or Sector Construction

PROJECTS COORDINATOR

01.2014 - 06.2016
  • ART EAST HUB KENYA
  • Managed smooth operations and communicated timely updates to coordinate administrative activities
  • Oversaw risk management, identifying and evaluating risks to prevent negative impact on desired outcomes
  • Selected vendors to deliver elements impossible to produce in-house, negotiating prices to get best deal at competitive prices
  • Managed deadlines and progress across team to facilitate project delivery within stipulated timelines
  • Made recommendations on expenditure to complete project within set budget
  • Assessed feedback from customers to gauge satisfaction and project success
  • Recommended and implemented operational procedures to comply with all policies, regulations and laws
  • Provided for smooth day-to-day flow of communications to build trust within unit
  • Business or Sector Arts, entertainment and recreation

CUSTOMER CARE

BLUE HORIZON TOURS
01.2015 - 06.2016
  • Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements
  • Addressed customer service enquiries quickly and accurately
  • Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention
  • Assisted customers with product-related questions, feedback and complaints
  • While not travelling, I was a customer relations personnel
  • My task was to answer any customer queries
  • I was equally trusted with both logistics control and tracking of fleet vehicle between the operations department and
  • CRM functions
  • Business or Sector Transportation and storage

Skills

  • LANGUAGE SKILLS
  • UNDERSTANDING SPEAKING WRITING
  • Listening Reading Spoken production Spoken interaction
  • ARABIC A2 A2 A2 A2 A2
  • Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
  • Microsoft Excel Microsoft Office Python, SQL for Data analysis Power BI, Looker Studio for Data Visualisation
  • ZOHO (CRM) Click (CRM) Tally ERP (Accounding Software) Microsoft Dynamic Data Mining and Analytics
  • RapidMiner
  • Interpersonal Skills
  • Communication and Leadership
  • Teamwork
  • DIGITAL SKILLS

Microsoft office

Analytical thinking

Project management

Excel proficiency

SQL and databases

SQL programming

Data modeling

Big data analytics

Business intelligence

Machine learning

Data visualization tools

Data mining techniques

Statistic analysis expertise

Education

Master of Science - Business Development

Obuda University
Budapest
09.2023 - Current

Bachelor of Science - International Business Management

KCA University
Nairobi
09.2017 - 12.2020

Work Preference

Work Type

Full Time

Work Location

HybridOn-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programs

Timeline

Master of Science - Business Development

Obuda University
09.2023 - Current

BRAND MANAGER

UNEECO PAPER PRODUCTS LIMITED
01.2022 - 08.2023

TRAINEE SALES ASSISTANT UNEECO

PAPER PRODUCTS LIMITED
01.2020 - 12.2021

ADMINISTRATIVE INTERN NAIROBI CITY

COUNTY
01.2020 - 03.2020

Bachelor of Science - International Business Management

KCA University
09.2017 - 12.2020

PROJECT SUPERVISOR

01.2016 - 09.2017

CUSTOMER CARE

BLUE HORIZON TOURS
01.2015 - 06.2016

PROJECTS COORDINATOR

01.2014 - 06.2016

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Kawesa Juma