Kawesa Juma
Budapest,BU
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
BRAND MANAGER
UNEECO PAPER PRODUCTS LIMITED
01.2022 - 08.2023
- Plan, implement and track sales and marketing strategies to promote brand products
- Improve and boost brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach
- Coordinate innovative strategies to accomplish marketing objectives and boost long term profitability
- Motivate sales team to continuously improve in promoting and selling brand products
- Compile product, market and customer data to generate informed sales and profit projections
- Consult with product development team to enhance based on customer interest data
- Oversee product planning and demand management on monthly basis in order to maintain adequate product inventory
- Develop and implement favorable pricing structures balancing firm objectives against customer targets and requirements
- Continuously maintain and improve brand reputation and positive image in the market served through continuous relationship management
- Suggest and implement new ideas to improve quality, reduce cost and support production work environment
- Improve workflow by reordering supplies to prevent shortage and downtime
- Collect and inspect random samples during production to identify necessary adjustments
- Promptly document and report all defective equipment and hazardous condition to production and operations managers
- Business or Sector Manufacturing Department LEO Products Email info@uneeco.co.ke Website https://uneeco.co.ke/
TRAINEE SALES ASSISTANT UNEECO
PAPER PRODUCTS LIMITED
01.2020 - 12.2021
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products
- Negotiated customer pricing within agreed guidelines to achieve margin targets
- Frequently visited customers to maintain positive and productive relationships
- Re-engaged customers from dormant accounts, increasing revenue
- Communicated with customers to immediately determine resolve problems, avoiding escalation
- Generated sales by prospecting leads, cold calling and closing deals
- Maintained comprehensive brand and product knowledge to maximize sales
- Business or Sector Manufacturing Department Sales Department Email info@uneeco.co.ke Website https://uneeco.co.ke/
ADMINISTRATIVE INTERN NAIROBI CITY
COUNTY
01.2020 - 03.2020
- Performed administrative tasks, document management and report development for inter-departmental use
- Managed information on company databases for different organizational activities to track history and safeguard accurate information
- Trained and helped less experienced staff manage workloads and assignments, facilitating fulfilment of organizational objectives
- Managed document control duties to reduce errors and maintain accurate records
- Identified data discrepancies through careful analysis, promptly researching issues for quick resolutions
PROJECT SUPERVISOR
Doha
01.2016 - 09.2017
- ALWAHA TRANSPORT AND MAINTENANCE COMPANY WLL
- Reviewed and interpreted technical drawings and defined tasks and activities to deliver designed structures
- Reported safety and regulatory non-conformance to managers, minimizing non-compliance risks and penalties
- Accurately tracked and documented work productions, providing detailed breakdowns of daily tasks
- Assembled skilled workforce by recommending employment of qualified workers and training of operatives and demonstrating work processes to personnel
- Provided detailed reports and timely updates, updating clients on project progress and compliance
- Coordinated and supervised operatives' activities, allocating tasks and enforcing safety procedures to maintain safety
- Assigned work to personnel based on job requirements and individual skills to deliver quality products
- Followed scope of work documents to keep projects on schedule and costs within budget
- Business or Sector Construction
PROJECTS COORDINATOR
01.2014 - 06.2016
- ART EAST HUB KENYA
- Managed smooth operations and communicated timely updates to coordinate administrative activities
- Oversaw risk management, identifying and evaluating risks to prevent negative impact on desired outcomes
- Selected vendors to deliver elements impossible to produce in-house, negotiating prices to get best deal at competitive prices
- Managed deadlines and progress across team to facilitate project delivery within stipulated timelines
- Made recommendations on expenditure to complete project within set budget
- Assessed feedback from customers to gauge satisfaction and project success
- Recommended and implemented operational procedures to comply with all policies, regulations and laws
- Provided for smooth day-to-day flow of communications to build trust within unit
- Business or Sector Arts, entertainment and recreation
CUSTOMER CARE
BLUE HORIZON TOURS
01.2015 - 06.2016
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements
- Addressed customer service enquiries quickly and accurately
- Served as point of escalation for complex customer issues, capturing timely resolution to drive client retention
- Assisted customers with product-related questions, feedback and complaints
- While not travelling, I was a customer relations personnel
- My task was to answer any customer queries
- I was equally trusted with both logistics control and tracking of fleet vehicle between the operations department and
- CRM functions
- Business or Sector Transportation and storage
Skills
- LANGUAGE SKILLS
- UNDERSTANDING SPEAKING WRITING
- Listening Reading Spoken production Spoken interaction
- ARABIC A2 A2 A2 A2 A2
- Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
- Microsoft Excel Microsoft Office Python, SQL for Data analysis Power BI, Looker Studio for Data Visualisation
- ZOHO (CRM) Click (CRM) Tally ERP (Accounding Software) Microsoft Dynamic Data Mining and Analytics
- RapidMiner
- Interpersonal Skills
- Communication and Leadership
- Teamwork
- DIGITAL SKILLS
Microsoft office
Analytical thinking
Project management
Excel proficiency
SQL and databases
SQL programming
Data modeling
Big data analytics
Business intelligence
Machine learning
Data visualization tools
Data mining techniques
Statistic analysis expertise
Education
Master of Science - Business Development
Obuda University
Budapest 09.2023 - Current
Bachelor of Science - International Business Management
KCA University
Nairobi 09.2017 - 12.2020
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsTimeline
Master of Science - Business Development
Obuda University
09.2023 - Current
BRAND MANAGER
UNEECO PAPER PRODUCTS LIMITED
01.2022 - 08.2023
TRAINEE SALES ASSISTANT UNEECO
PAPER PRODUCTS LIMITED
01.2020 - 12.2021
ADMINISTRATIVE INTERN NAIROBI CITY
COUNTY
01.2020 - 03.2020
Bachelor of Science - International Business Management
KCA University
09.2017 - 12.2020
PROJECT SUPERVISOR
01.2016 - 09.2017
CUSTOMER CARE
BLUE HORIZON TOURS
01.2015 - 06.2016
PROJECTS COORDINATOR
01.2014 - 06.2016
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