KENNETH MWIKI MUTURIA
Information technology specialist
Szombathely,Szombathely
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Soldering and repair Technician
Ivy Technology-Hungary
10.2023 - Current
- Performed system analysis, testing and debugging to defect root cause.
- Develop and maintain Debugging Guides.
- Test debugging Department Performing Technical functions supporting manufacturing and /or engineering activities.
- Follow the new ECO to upgrade PCB to current revision.
- Modified the component for the PCB has timing problem.
- Used Engineering documentation and Engineering Test Procedures to test, verify, and complete repairs.
- Physically repairing and modifying PCB s using high skill levels to meet all IPC recognized standards and ESD requirements.
IT Support Officer
Public Service Commission-Kenya
04.2022 - 10.2023
- Conduct registration of persons with disabilities.
- Call for and vet applications for education, economic empowerment grants, tools of trade, infrastructure, equipment grants, assistive devices, and submit the proposed beneficiaries to the headquarters.
- Disbursement of funds and bursary applications.
- Troubleshooting technical issues regarding equipment, such as a desktop computer, laptops, tablets, printers, or any network-related issues.
- Designated team lead in the absence of senior management, overseeing a department of twelve staff members and a client base of over three hundred clients.
IT Service desk administrator
Masaba services-Kenya
07.2021 - 04.2022
- Company Overview: Telecommunication
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company (this may be in person or over the phone).
- Help customers with complaints and questions, give customers.
- Telecommunication
sales agent representative
Dualpix (zuku)-Kenya
01.2021 - 07.2021
- Company Overview: Telecommunication
- Generating leads.
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Obtaining deposits and balance of payment from clients.
- Preparing and submitting sales contracts for orders.
- Visiting clients and potential clients to evaluate needs or promote products and services.
- Maintaining client records.
- Telecommunication
Customer care, Credit control assistant
X-GO Limited
03.2020 - 08.2020
- Company Overview: Finance
- Debt collection
- Customer follow-up
- Closing leads
- Negotiating repayment plans.
- Finance
Education
Bachelor of Science - Information Technology
Meru University of Science and Technology
Kenya Certificate of Secondary Education -
Burieruri Boys Sec Sch.
References
- Mr. Stephen Munialo, Chairman Department of IT & CS, Meru University of Science and Technology, 0721452484
- Christine Muli, NOC Manager at Kozi Internet, 0708728419, cmuli@kozi.co.ke
- Leonard Dawafula, Chief Disability Officer at National Council for Persons with Disabilities, +254721472706, dawafulajuma@gmail.com
Timeline
Soldering and repair Technician
Ivy Technology-Hungary
10.2023 - Current
IT Support Officer
Public Service Commission-Kenya
04.2022 - 10.2023
IT Service desk administrator
Masaba services-Kenya
07.2021 - 04.2022
sales agent representative
Dualpix (zuku)-Kenya
01.2021 - 07.2021
Customer care, Credit control assistant
X-GO Limited
03.2020 - 08.2020
Bachelor of Science - Information Technology
Meru University of Science and Technology
Kenya Certificate of Secondary Education -
Burieruri Boys Sec Sch.