Kinga Jónás
Customer Support Specialist
Budapest
Summary
I am a hardworking confident individual with good communication skills. I am committed to everything I take part in. I am a friendly, caring, trustworthy person I take every task what left to me very seriously. I work well within a team and individually, I consider myself very creative. I like learning new things, I am very good with music.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Customer Support Agent
Wise Payments Limited
09.2023 - Current
- Taking phone calls
- Writing emails
- Helping with customer's inquiry
Supervisor Reception
MEININGER Budapest Hotel
07.2021 - 07.2023
- Greeting guests at the front desk
- Managing check-in and check-out process
- Answering questions and requests and helping the guests with administrative tasks
- Full training for new team members
- Supervising Housekeeping and maintenance performance
Duty Manager
Royal Park Boutique Hotel
11.2019 - 07.2021
- Performing shift leader duties
TSA Agent
Budapest Liszt Ferenc Airport
07.2018 - 11.2019
- Conduct screening of passengers, baggage, or cargo to ensure compliance with Transportation Security Administration regulations
- May operate basic security equipment such as x-ray machines and hand wands at screening checkpoints
Receptionist
Flow Hostel
02.2017 - 07.2018
- Greeting guests at the front desk
- Managing check-in and check-out process
Receptionist
Avenue Hostel
01.2016 - 01.2017
- Greeting guests at the front desk
- Managing check-in and check-out process
- Answering questions and requests and helping the guests with administrative tasks
Education
High school -
Kispesti Waldorf Kindergarten, Elementary School, Primary art education school and High school
01.2003 - 01.2016
Drivinglicense - Category
B
Timeline
Customer Support Agent
Wise Payments Limited
09.2023 - Current
Supervisor Reception
MEININGER Budapest Hotel
07.2021 - 07.2023
Duty Manager
Royal Park Boutique Hotel
11.2019 - 07.2021
TSA Agent
Budapest Liszt Ferenc Airport
07.2018 - 11.2019
Receptionist
Flow Hostel
02.2017 - 07.2018
Receptionist
Avenue Hostel
01.2016 - 01.2017
High school -
Kispesti Waldorf Kindergarten, Elementary School, Primary art education school and High school
01.2003 - 01.2016
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