Klarissza Katona

• Managed relocations for 100+ assignees from 25+ nationalities with a 98% client satisfaction rate.

• Coordinate residential property searches and lease negotiations between landlords and international tenants.

• Prepared comprehensive client proposals, cost projections, and tailored housing recommendations to meet diverse client needs.

• Collaborate with HR, immigration specialists and external stakeholders to deliver integrated solutions.

• Manage multiple projects simultaneously, delivering high levels of client satisfaction through effective prioritisation and organisation.

• Collaborate with HR, immigration specialists and external stakeholders to deliver integrated solutions.

• Recognised by CARTUS as Best Destination Services Consultant in Central and Eastern Europe.

• Led day-to-day operations in a 3 Rosette fine-dining restaurant, supervising staff and maintaining service excellence.
• Managed customer relations and resolved conflicts while training team and overseeing performance management to ensure service consistency.

• Oversaw Front of House operations in two Rosette restaurant within four-star boutique hotel, ensuring high service standards and guest satisfaction.
• Led scheduling, onboarding, and process improvements for successful 750,000 GBP refurbishment relaunch, enhancing overall operational efficiency.

• Acquired operational and managerial experience across all hotel departments, collaborating with senior leaders to enhance service delivery in a fully-commercial, four-star hotel environment.
• Cultivated leadership skills and operational excellence while supervising teams and managing sales and customer relationships.
• Led multiple projects successfully from conception to completion.