Kokoro Yamaguchi
Student
Budapest
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Waiter
CoCo Ichibanya: Japanese Curry Restaurant
09.2016 - 03.2017
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation.
Hotel Front Desk Receptionist
Hotel Shinsaibashi
09.2017 - 02.2018
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Developed a thorough knowledge of local attractions and events to serve as an informed resource for guests seeking recommendations or directions.
Hotel Front Office Receptionist
Lucky You Kyoto Bukkoji-Higashimachi
05.2018 - 03.2020
- Ensured accurate record-keeping of guest information within the hotel''s database system to facilitate efficient future reservations and personalized experiences upon return visits.
- Managed difficult guest situations with empathy and professionalism, finding resolutions that met both guest needs and hotel guidelines.
- Maintained a welcoming atmosphere at the front desk, addressing guest inquiries promptly and professionally.
Blog Editor
Start-X, LLC
05.2020 - 01.2021
- Coordinated with marketing team to promote blog content on social media platforms for increased visibility.
- Collaborated with writers to improve article structure, language, and clarity for better reader engagement.
Japanese Tutor
Self Employed Web
08.2020 - Current
- Provided guidance on proper pronunciation techniques for improved spoken fluency among students.
- Enhanced students'' language skills by incorporating engaging, interactive activities in lessons.
Education
Bachelor of Arts - English Language And Communication
Kansaigaidai Univeristy
Osaka, Japan 05.2016 - 05.2020
No Degree - Czech Language, Culture, History And Literature
Charles University Preparatory Course
Prague, Czechia 05.2020 - 05.2021
No Degree - Hungarian Language, Culture And History
KKM Balassi Képzési Program
Budapest, Hungary 05.2022 -
Skills
Microsoft
undefinedAdditional Information
Történelem, kultúra ismerete
Birthdate
05/22/97
Personal Information
Nationality: Japán
Timeline
No Degree - Hungarian Language, Culture And History
KKM Balassi Képzési Program
05.2022 -
Japanese Tutor
Self Employed Web
08.2020 - Current
No Degree - Czech Language, Culture, History And Literature
Charles University Preparatory Course
05.2020 - 05.2021
Blog Editor
Start-X, LLC
05.2020 - 01.2021
Hotel Front Office Receptionist
Lucky You Kyoto Bukkoji-Higashimachi
05.2018 - 03.2020
Hotel Front Desk Receptionist
Hotel Shinsaibashi
09.2017 - 02.2018
Waiter
CoCo Ichibanya: Japanese Curry Restaurant
09.2016 - 03.2017
Bachelor of Arts - English Language And Communication
Kansaigaidai Univeristy
05.2016 - 05.2020
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