Results-driven aviation professional with 6 years of progressive experience in ground operations and leadership. Started as a Ramp Agent and advanced through Load Control Lead Agent and Duty Manager roles to the current position as Team Manager of Duty Managers at Wizz Air. Skilled in operational oversight, load control, and team coordination, with a strong foundation in engineering studies. Recognized for ensuring safety, efficiency, and compliance in fast-paced aviation environments while leading and developing high-performing teams.
• Interacting with GO Managers, MOC Managers, and Crew Planning to optimize disruption management of daily operational matters
• Supporting the company’s resource allocation in daily operations and short-term planning
• Forward planning and proactive management of possible longer-term exposure to daily operations
• Handling internal and external communications
• Providing feedback on scheduling items that influence robust and cost-effective aircraft and crew deployment
• Analysing operational performance and preparing reports and recommendations
• Providing recommendations on improving Duty Manager-related processes, systems, and management practices in OCC, ensuring consistency across all AOCs of the Group
• Performance management of the Duty Manager team, including leave management and monthly roster preparation
Problem Solving