Kristof Csicsmann

Recruitment Agency

• International recruitment
• Talent pipeline building and workforce planning
• Metrics and performance tracking
• Process analysis and optimization
• Delivering training programs on recruitment best practices

Recruitment Agency

• In charge of Transport and Logistics vacancies
• End-to-end recruitment
• Cooperation with account managers and coordinators
• Aligning with the recruitment policies of client companies
• Dynamic shifting of focus according to market conditions
• Conducting video interviews
• ATS: Bullhorn and RecruitNow

Talent Acquisition for the client PWC UK

• In charge of Senior Chartered Accountant positions
• Screening of active candidates
• Close cooperation with the Recruitment Business Partners
• Exceeding individual and team KPIs
• Maintaining ownership via tracking and administration
• ATS: Workday and Phenom

Global Service Desk of the client Cushman and Wakefield, mainly their offices in the US

• Supporting users - from reception associates to real estate brokers
• Accurate and efficient use of Knowledge Base as well as the administrative system (ServiceNow)
• Alignment with individual and team SLA and KPI
• Acquiring corporate culture
• Supported the global client, mainly their offices in the US

Internal call center

• Activist resource and equipment management
• Keeping in touch with the members of the organization
• Support of public and door-to-door campaigns
• From 2019 functioned as an assistant leader
• Recruiting and training new team members in the call center
• Creating the know-how for fundraising
• Implementation of new applications: databases and softphones

Internal call center

• Received professional call center training
• Keeping in touch with the members of the organization
• Supporting campaigns and events