Krisztina Czövek

• Led company's growth: Helped team grow from 50 to 200 people, making sure everyone was moving in same direction.
• Brought in new technology: Introduced new tools and platforms to make courses even better and keep us ahead of curve.
• Managed big projects and kept clients happy: Made sure we delivered top-notch courses that our clients loved, helping to build strong relationships.
• Made team more efficient: Put new systems in place so we could work smarter and faster, keeping up with everything clients needed. Directing operations of a company specializing in electronic curriculum development.
• Analyzing and organizing curriculum development process into process management system (Jira).
• Conducting process analysis and evaluation.
• Leading development of new e-learning methodological solutions' know-how.
• Selecting team members for professional team, compiling internal professional training programs, and providing mentorship.
• Assessing new internal and customer needs.
• Actively engaging in negotiations and maintaining ongoing communication with key clients throughout duration of projects, ensuring alignment with client objectives and satisfaction.
• Determining content and methodological specifications, prepared for decision-making.
• Preparing and conducting pilot testing and effectiveness evaluations of electronic educational materials.

• Developed new e-learning courses: Created engaging online courses using latest tools and methods. Made learning fun and effective for users.
• Worked closely with teams and stakeholders: Ensured courses met everyone's needs by talking to people inside and outside the company.
• Boosted team skills: Set up training for team so they could do even better work in creating and managing our online courses.
• Streamlined project management: Helped introduce Jira, a tool that made it easier to manage projects and keep track of tasks, making work smoother and more organized.

• Spearheaded digital content development initiatives and led multiple training projects, aligning with educational goals and user needs.
• Acted as primary point of contact for clients, facilitating clear and effective communication to assess their requirements and feedback. This direct interaction enabled successful customization of LMS solutions, fostering strong client relationships and ensuring project alignment with client goals.
• Actively collaborated with subject matter experts to integrate accurate and up-to-date knowledge into e-learning modules, enhancing content quality and learner engagement.
• Led customization of Learning Management System (LMS) parameters to align with client specifications, managed dynamic course contents, and generated tailored reports to monitor learner progress.
• Provided comprehensive customer and user support, enhancing client satisfaction and user experience.
• Contributed to system development specifications, ensuring e-learning platforms met functional requirements and user expectations for an improved learning experience.
• Analyzed learner habits and feedback to inform continuous improvement of e-learning content.
• Trained and mentored new personnel hired to fulfill various roles.

• Played role in a major Document Management System implementation.
• Developed and delivered comprehensive training materials (online and printed) for end-users.
• Facilitated numerous training sessions, significantly aiding in smooth system adoption and enhancing user proficiency across departments.
• Demonstrated exceptional commitment by providing on-site support for approximately a month, directly assisting users and ensuring effective system adoption and operational transition.

• Reviewed and enhanced subject matter experts' materials, ensuring accuracy and pedagogical effectiveness.
• Created engaging storyboards for animations in primary school textbooks, significantly improving student engagement and comprehension.
• Managed end-to-end development of e-learning materials, from initial planning through editing to final publishing, enhancing learning experience for a diverse student base.

• Spearheaded multiple product launches for fragrance and decor cosmetics.
• Accurately forecasted sales, ensuring effective stock and resource allocation.
• Managed localization of marketing materials, adapting content for different markets and contributing to successful market entry.
• Enhanced brand visibility, establishing strong presence in targeted markets.
• Collaborated with cross-functional teams to ensure seamless project execution and timely delivery.
• Analyzed sales data, identifying opportunities for growth and optimization within target markets.

Balanced full-time studies with a part-time role, providing strategic and operational support to infant formula division, facilitating improved outreach and efficiency among medical representatives.