Krisztina Erdélyi
Kiskunfélegyháza
Summary
Known for leadership, teamwork, and maintaining discretion and confidentiality. Creative and innovative, proactive and resourceful team player, committed to improving efficiency and productivity of the team. Experienced in training and mentoring administrative staff in variety of common tasks and projects. Demonstrates expertise in project management and workflow development, with a strong focus on problem-solving and attention to detail.
Overview
21
21
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Talent administrator and coordinator
Cielo Talent
Budapest
08.2025 - 12.2025
- Facilitated pre-screen interviews to evaluate technical and language competencies in German and English, alongside salary expectations and cultural fit, achieving an 88% conversion rate to contracting stage in hiring campaign across United Kingdom.
- Coordinated end-to-end interview logistics for 10-15 candidates weekly across various time zones.
- Adjusted requisitions in ATS (Workday) based on interview scheduling requirements.
- Adapted schedules promptly when hiring managers or candidates experienced last-minute emergencies.
- Implemented daily tasks proactively to enhance team workflow.
Sourcing recruiter
Randstad Sourceright
Budapest
02.2025 - 08.2025
- Facilitated briefing calls with managers and HR business partners.
- Administered sourcing steps and maintained information within Google Sheets and Excel.
- Engaged in continuous catch-ups with RSR team leader and operations team leader regarding new ideas and feedback on process changes.
- Collaborated daily with operations team and client's team to optimise processes and tasks.
- Coordinated communication between candidates, hiring managers, and HR department to ensure suitable candidates are identified for onboarding.
- Identified and engaged high-tier passive candidates for open roles, filtering out unsuitable candidates based on position requirements and feedback from hiring managers.
- Established and nurtured talent communities to meet future hiring needs.
- Collaborated with management to create personalised development plans for employees.
Business services specialist - within Managed Service Provider (MSP)
Randstad Sourceright
Budapest
02.2023 - 01.2025
- Identified operational vulnerabilities through compliance checks, minimising institutional risk.
- Assisted in onboarding and managing contractor accounts.
- Facilitated smooth communication with suppliers regarding candidate onboarding processes.
- Updated worker profiles in Beeline according to compliance policies and deadlines.
- Tracked headcount by collecting global supplier reports and updating them in Domo to keep customers informed of human resources changes.
- Supported contractors in optimising profiles for efficient operations until first day with client.
- Assisted in developing and implementing tailored disaster recovery and backup strategies.
- Monitored service delivery to ensure adherence to signed service level agreements (SLAs).
- Prepared detailed training materials, ensured ease of understanding for all participants.
Contract creator - within Recruitment Process Outsourcing (RPO)
Randstad Sourceright
Budapest
07.2022 - 01.2023
- Crafting precise, unambiguous legal and operational language for contracts of clients' new joiners
- Working closely with operation leadership to staying updated on global talent trends and local labor law changes to ensure the clients' contract preparation
- Balance complex labor laws, AI integration ethics and GDPR laws
- Support team members daily workflow in need
Executive Leadership Assistant
Hoffmann Ministries International
02.2022 - 05.2022
- Managing digital communications, often drafting responses in the executive’s unique voice to maintain brand and personal consistency
- Liaising between the leadership and other organisations’ executives, with officials and legal entities
- Welcoming guests of the organization at events
- Supporting the projects of executives with organisational and implementation tasks
- Handling sensitive personal, financial, and legal information with total confidentiality and loyalty
- Assistant tasks and operating media equipment and materials at events
- Ability to predict a principal's needs before they are articulated
- Facilitating household tasks, making dining reservations/orders, booking medical/spa appointments
- Organized international travel itineraries, including private aviation, ground transport and accommodations
- Personal transport of persons connected with the organization
- Supervision of various projects on site and liaising with executives
- Visiting
Business services specialist - within Managed Service Provider (MSP)
Randstad Sourceright
Budapest
10.2020 - 02.2022
- Assisted in onboarding and management of contractor accounts.
- Reviewed and approved invoices including timesheets and miscellaneous invoices for contractors.
- Participated in monthly invoicing procedures and identified technical errors.
- Handled complex technical issues during invoicing and collaborated with technical and operations teams to develop solutions.
- Organised job requirements in SAP Fieldglass, a cloud-based vendor management system.
- Updated worker profiles in Beeline to ensure compliance with policies and deadlines.
- Tracked headcount by collecting global supplier reports and updated reports to Domo to reflect the latest human resources changes.
- Monitored service delivery to ensure alignment with signed service level agreements.
- Acted as liaison between technical teams and clients.
- Prepared detailed training materials, ensured ease of understanding for all participants.
IT support agent
AGCO GmbH
Budapest
10.2019 - 09.2019
- Managed incoming calls, emails, and tickets to ensure timely responses.
- Resolved hardware and software technical issues and escalated cases to local support when necessary.
- Assisted users with complex queries through effective communication.
- Executed multitasking by documenting tickets while engaging with users.
- Created and prioritised tickets based on urgency and impact.
- Supported team members with ticket management.
- Oversaw and followed up on ongoing cases to ensure resolution.
Hospitality professional
Compass Group Ltd. Switzerland / Zürich & Two Spices Ltd. Switzerland – Zürich
Zürich
05.2018 - 08.2019
- Executed comprehensive pre-service checklists
- Serve customers gracefully and deep-cleaning of high-touch surfaces and service stations using industry-approved chemicals
- Ensure all the HACCP rules are followed before, during and after the service time
- Guided guests through the menu by identifying their flavor preferences and matching them with appropriate appetizers, entrees, and beverages
- Collaborate with other departments of the restaurant during service time
Secretary
Deutsche Schule Budapest
Budapest
08.2016 - 11.2016
- Provided administrative and strategic support to school director by managing calendars, prioritising critical issues, and ensuring seamless daily operations.
- Managed daily administrative operations for school of 600 students, ensuring seamless coordination between faculty, parents, and district leadership.
- Orchestrated end-to-end registration process, verifying residency and legal documents.
- Sent round mails and newsletters to parents and school supporting companies.
- Assisted teachers with administrative aspects of lesson planning, field trips, and standardised testing logistics.
- Administered sensitive personnel files and legal documentation with discretion while following GDPR guidelines.
IT Support Agent
Cpl Jobs - Hewlett Packard
Budapest
11.2015 - 10.2016
- Hewlett Packard Enterprise offers IT infrastructure support for Allianz Deutschland
- HP offers 'Tech Care' and 'Complete Care' for proactive AI-driven IT management
- Taking incoming calls, e-mails and tickets
- Resolve hardware and software technical problems and forward cases to local support if it is necessary
- Proficiency to handle complicate users
- Multitasking - write tickets while be interactive with users
- Creating tickets and prioritize issues/cases
- Help the team with tickets
- Overview and follow-up the cases
Customer service representative
British Petrol European Business Center
Budapest
10.2015 - 08.2016
- Delivered high-quality service in a fast-paced retail environment, ensuring a seamless experience for fuel for convenience store customers
- Managing simultaneous inquiries, orders across various platforms, including traditional phone lines
- Handling high-volume cash and digital transactions with 100% accuracy while performing end-of-shift reconciliations
- Optimizing prices and bills within SAP
- Continuously contact with payroll regarding bill queries of customers
- Collaborated with sales team to maximise product visibility and sales.
Head of restaurant and bar service personal
A-Rosa Flussschiff GmbH
01.2012 - 09.2014
- Organised food and beverage stock and followed up on inventory levels.
- Prepared restaurant for service and served customers while maintaining cleanliness and sanitation.
- Supervised service operations and ensured all preparations were completed.
- Coached colleagues and supported team members with issues.
- Managed team workloads and assisted in service while addressing customer expectations.
- Followed strict hygiene regulations (HACCP) and monitored orders to prevent illnesses.
- Led sommelier evenings focused on wine and food degustation with professional pairings.
- Organised daily gastronomy and bar events on board.
- Orchestrated seasonal inventory processes.
Family assistant
Family in Berlin
Berlin
09.2004 - 08.2005
- Provided dedicated care for nearly a year and maintained friendly relationship for long years with the family
- Coordinated and transported children to multiple weekly extracurricular activities while adhering to strict safety protocols
- Managed household logistics including housekeeping and meal preparing to support mothers' tasks
- Early childhood development
- Behavior management techniques under pressure
Education
Bachelor Diplom - Germanistik language and literature
University of Szeged
Szeged, Hungary 09.2007 - 02.2011
Erasmus Program - Germanistik language and literature
Humboldt University
Berlin, Germany 10.2009 - 02.2010
Confectioner - Confectioner and pastries
EFEB Felnőttoktatási Központ
Budapest, Hungary 09.2020 - 07.2021
Journalist - Journalism and reporting
School of Business SzegedZleti Szakközépiskola
Szeged, Hungary 09.2005 - 06.2007
High school diploma - Economy and marketing
Kiskunhalasi Szakképzési Centrum Kiskunfélegyházi Közgazdasági Technikum
Kiskunfélegyháza, Hungary 09.2000 - 06.2004
Skills
Hard skills
- Microsoft Office 365
- Google Suite
- Beeline
- Sap SRM
- Fieldglass
- Troubleshooting
- Knowledge of HR practices
- Customer relationship management systems
- Project Management
- Citrix and VPN environments
- remote tools
- workflow development
Soft skills
- Leadership
- Teamwork
- Collaboration
- Discretion and confidentiality
- Curiosity
- Patience
- Time management
- Reliability
- Attention to detail
- Endurance
- Proactivity
- Problem solving focus
- Hands-on mindset
Certification
- Cielo Talent, 25/09/2025
- AI Certification for HR and TA leaders
- The program empowers HR and TA leaders with the expertise to grasp the essentials of AI, responsibly and ethically implement AI , identify appropriate AI use cases for their business, and effectively initiate AI integration within their organizations.
- It’s tailored for senior leaders managing comprehensive or strategic roles in human resources and talent acquisition.
- Mode of Learning Online
- Link
- Https://www.linkedin.com/posts/krisztina-erdelyi-1a0836265_cielos-ai-for-hr-ta-professionals-certification-activity-7377233366615662592-Puyy?utm_source=share&utm_medium=member_desktop&rcm=ACoAAEEVzlqB9a63WAHrNX6pyJ5Wnl3_EALUpPw
LANGUAGE SKILLS
MOTHER TONGUE(S): Hungarian
OTHER LANGUAGE(S)
German
Listening C1 Spoken production C1
Reading C1 Spoken interaction C1
Writing C1
English
Listening C1 Spoken production B2
Reading C1 Spoken interaction B2
Writing B2
Affiliations
- Baking
- Reading
- Walking in nature
Timeline
Talent administrator and coordinator
Cielo Talent
08.2025 - 12.2025
Sourcing recruiter
Randstad Sourceright
02.2025 - 08.2025
Business services specialist - within Managed Service Provider (MSP)
Randstad Sourceright
02.2023 - 01.2025
Contract creator - within Recruitment Process Outsourcing (RPO)
Randstad Sourceright
07.2022 - 01.2023
Executive Leadership Assistant
Hoffmann Ministries International
02.2022 - 05.2022
Business services specialist - within Managed Service Provider (MSP)
Randstad Sourceright
10.2020 - 02.2022
Confectioner - Confectioner and pastries
EFEB Felnőttoktatási Központ
09.2020 - 07.2021
IT support agent
AGCO GmbH
10.2019 - 09.2019
Hospitality professional
Compass Group Ltd. Switzerland / Zürich & Two Spices Ltd. Switzerland – Zürich
05.2018 - 08.2019
Secretary
Deutsche Schule Budapest
08.2016 - 11.2016
IT Support Agent
Cpl Jobs - Hewlett Packard
11.2015 - 10.2016
Customer service representative
British Petrol European Business Center
10.2015 - 08.2016
Head of restaurant and bar service personal
A-Rosa Flussschiff GmbH
01.2012 - 09.2014
Erasmus Program - Germanistik language and literature
Humboldt University
10.2009 - 02.2010
Bachelor Diplom - Germanistik language and literature
University of Szeged
09.2007 - 02.2011
Journalist - Journalism and reporting
School of Business SzegedZleti Szakközépiskola
09.2005 - 06.2007
Family assistant
Family in Berlin
09.2004 - 08.2005
High school diploma - Economy and marketing
Kiskunhalasi Szakképzési Centrum Kiskunfélegyházi Közgazdasági Technikum
09.2000 - 06.2004