Summary
Overview
Work History
Education
Skills
Family time, squash, travelling, board games and snowboarding.
Languages
Timeline
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Krisztina Foldi

Orbottyan

Summary

HR leader with 12+ years of extensive experience driving transformational change, process automation, and operational excellence across global organizations. With a background that encompasses both HR and IT, I have demonstrated expertise in leveraging technologies like ServiceNow and Workday to streamline HR processes, enhance employee experiences, and optimize efficiency. A passionate advocate for continuous improvement and tech-enabled solutions, I bring a track record of delivering measurable impact in diverse, fast-paced environments.

Overview

2026
2026
years of professional experience

Work History

HR Product Owner, ServiceNow

Unilever Hungary Ltd.
02.2020 - 04.2025
  • Spearheaded the implementation of the ServiceNow HR module, driving project completion within 6 months and enhancing employee experiences.
  • Designed scalable automation strategies, integrating ServiceNow with Workday to streamline Joiner, Mover, and Leaver processes globally globally for 100 countries.
  • Led process improvements and adoption initiatives for ServiceNow HRSD in operational hubs, implementing solutions like Live Agent functionality.
  • Partnered with business stakeholders to prioritise initiatives that aligned with strategic goals, delivering impactful, agile solutions.

Global Key Employee Moment Process Lead

Unilever Hungary Ltd.
11.2018 - 02.2020
  • Streamlined, automated, and optimized global HR processes for Key Employee Moments as part of the Reimagine transformation journey.
  • Led cross-country automation projects for promotion and resignation processes, utilizing RPA to achieve operational efficiency.
  • Designed and implemented a global Change Request Governance model to ensure process consistency across regions.

Global Transition Manager

Unilever Hungary Ltd.
02.2017 - 10.2018
  • Managed complex transitions, including insourcing and outsourcing HR services in diverse global locations, meeting tight timelines.
  • Championed automation initiatives to optimize processes, achieving greater productivity and reducing manual efforts by 50%.
  • Orchestrated seamless transitions of HR services in multiple countries while maintaining service excellence.
  • Identified potential risks and developed mitigation strategies to ensure smooth transitions with minimal impact on business continuity.

Core HR Manager, Central Europe and USCE

Unilever Hungary Ltd.
  • Supported the global rollout and adoption of Workday, serving as SME for the termination process and influencing global HR process design.
  • Represented insourced countries in Europe within the global Core HR Network, driving process improvements and consistency.

Service Delivery Manager

Unilever Hungary Ltd.
01.2010 - 12.2014
  • Led a team of 17 colleagues across six countries, ensuring high-quality HR service delivery in alignment with SLAs.
  • Drove process improvement efforts across recruitment, payroll, workforce administration, and customer service functions.
  • Stabilized and optimized HR technologies, including HR Online, Case Management tool, and Taleo, during significant organizational transformations, championing continuous improvement initiatives.

Other Roles at Unilever Hungary Ltd.

Unilever Hungary Ltd.
10.2006 - 01.2010
  • Head of Talent Management and Learning, Central Europe (August 2008 – January 2010)
  • Head of Talent Management and Learning (June 2007 – August 2008)
  • Training and Recruitment Assistant Manager (October 2006 – June 2007)

Education

BSc degree - commercial and enterprise management

Magyar Agrár- És Élettudományi Egyetem (MATE)
Budapest, BU
03.2000

Skills

  • HR Transformation and Advisory
  • ServiceNow and Workday Expertise
  • Process Automation and Improvement
  • Project Management (Agile/Scrum)
  • Stakeholder Engagement and Influence
  • Operational Excellence

Family time, squash, travelling, board games and snowboarding.

I love any activities that we can do together with my family, travelling to new places,
snowboarding, playing squash, or just cooking together and playing board games. Our new
favorite is Hitster, which can bring together all generations via music.

Languages

English
Advanced (C1)

Timeline

HR Product Owner, ServiceNow

Unilever Hungary Ltd.
02.2020 - 04.2025

Global Key Employee Moment Process Lead

Unilever Hungary Ltd.
11.2018 - 02.2020

Global Transition Manager

Unilever Hungary Ltd.
02.2017 - 10.2018

Service Delivery Manager

Unilever Hungary Ltd.
01.2010 - 12.2014

Other Roles at Unilever Hungary Ltd.

Unilever Hungary Ltd.
10.2006 - 01.2010

Core HR Manager, Central Europe and USCE

Unilever Hungary Ltd.

BSc degree - commercial and enterprise management

Magyar Agrár- És Élettudományi Egyetem (MATE)
Krisztina Foldi