Lana Saleh
Szazhalombatta
Summary
Dedicated English Assistant Teacher and PhD graduate transitioning into Customer Service. Experienced in explaining information clearly, staying calm under pressure, and working with diverse groups of people. Ready to use my skills to support your team and help your clients daily
Overview
13
13
years of professional experience
Work History
English Teaching Assistant
Micimackó Magánóvoda
10.2023 - Current
- Assisted teachers in managing daily classroom activities.
- Communicated effectively with children, parents, and colleagues.
- Supported a positive and safe learning environment.
- Demonstrated strong organizational and time-management skills.
- Handled challenging situations calmly and professionally.
- Worked collaboratively as part of a multicultural team.
Sales Assistant
Jeruszalem Market
Budapest
09.2021 - 12.2022
- Provided friendly and professional customer service.
- Assisted customers with inquiries and product selection.
- Handled cash and card transactions accurately.
- Maintained product displays and store organization.
- Worked efficiently in a fast-paced environment.
Data Processing Coordinator
Directorate General of Antiquities and Museums
Damascus
11.2014 - 09.2017
- Collaborated with technical teams and heritage specialists to support the development and maintenance of the interactive mapping platform.
Secretary to the Manager of Museum Affairs
Directorate General of Antiquities and Museums
Damascus
01.2013 - 10.2014
- Supported the Museum Affairs Department by maintaining organized documentation and facilitating efficient information management.
Education
PhD - Archaeology
Pázmány Péter Katolikus Egyetem
01-2023
Skills
Skills
- Clear Communication: Explaining information in simple terms
- Patience & Empathy: Staying calm and polite with frustrated people
- Active Listening: Understanding exactly what someone needs
- Problem-Solving: Finding quick solutions to unexpected issues
- Time Management: Handling daily tasks and deadlines efficiently
- Cross-Cultural Skills: Working well with people from different countries
- Conflict Resolution: Handling complaints and misunderstandings calmly
Languages
Arabic
Proficient
C2
English
Advanced
C1
Hungarian
Intermediate
B1
Hobbies and interests
- Reading: Keeps me focused and always learning.
- Traveling: Helps me adapt to new places and meet new people.
- Learning Languages: Improves my communication and listening skills.
Timeline
English Teaching Assistant
Micimackó Magánóvoda
10.2023 - Current
Sales Assistant
Jeruszalem Market
09.2021 - 12.2022
Data Processing Coordinator
Directorate General of Antiquities and Museums
11.2014 - 09.2017
Secretary to the Manager of Museum Affairs
Directorate General of Antiquities and Museums
01.2013 - 10.2014
PhD - Archaeology
Pázmány Péter Katolikus Egyetem