Laura Sápi
Summary
Motivated commis/waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Waitress, Barback, Commis
Anantara Budapest
06.2023 - 02.2024
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Provided timely tableside assistance to guests requiring additional condiments or utensils.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Electronics Assemble
Dension
06.2021 - 08.2022
- Only a summer job throughout two summers
- Completed durable assemblies and subassemblies with hand and power tools.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Increased production efficiency by assembling components quickly and accurately.
Retail Worker
Sinsay
04.2021 - 06.2022
- Not only sinsay, but various clothing stores including: Reserved, Cropp, Háda etc.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
Bachelors - International Relations
ELTE International Relations
Budapest, Hungary06.2026
Skills
- Customer Service
- Strong multitasking
- Bar terminology
- Safe Food Handling
- Hospitality service expertise
- Dining area maintenance
Languages
Hungarian
Native language
English
Advanced
C1
German
Intermediate
B1
Timeline
Waitress, Barback, Commis
Anantara Budapest
06.2023 - 02.2024
Electronics Assemble
Dension
06.2021 - 08.2022
Retail Worker
Sinsay
04.2021 - 06.2022
Bachelors - International Relations
ELTE International Relations
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