Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Laura Sápi

Laura Sápi

Summary

Motivated commis/waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

Waitress, Barback, Commis

Anantara Budapest
06.2023 - 02.2024
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Provided timely tableside assistance to guests requiring additional condiments or utensils.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Ensured compliance with health regulations by maintaining cleanliness of work areas, utensils, and equipment.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Electronics Assemble

Dension
06.2021 - 08.2022
  • Only a summer job throughout two summers
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Increased production efficiency by assembling components quickly and accurately.

Retail Worker

Sinsay
04.2021 - 06.2022
  • Not only sinsay, but various clothing stores including: Reserved, Cropp, Háda etc.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.

Education

Bachelors - International Relations

ELTE International Relations
Budapest, Hungary
06.2026

Skills

  • Customer Service
  • Strong multitasking
  • Bar terminology
  • Safe Food Handling
  • Hospitality service expertise
  • Dining area maintenance

Languages

Hungarian
Native language
English
Advanced
C1
German
Intermediate
B1

Timeline

Waitress, Barback, Commis

Anantara Budapest
06.2023 - 02.2024

Electronics Assemble

Dension
06.2021 - 08.2022

Retail Worker

Sinsay
04.2021 - 06.2022

Bachelors - International Relations

ELTE International Relations

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Laura Sápi