Levente Toczik
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
34
34
years of professional experience
Work History
Store Manager
MMXH Interior Design Ltd.
02.2022 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mitigated business risks by working closely with staff members and assessing performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales manager
Self-employed
01.2019 - 02.2022
- Providing business consulting activity to small enterprises: sales, logistics, business administration, budget preparation,
- CRM management
- Sale of fodder plants
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Facilitated business by implementing practical networking techniques.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Wholesale Warehouse Manager
Kelet-Alfi Ker. Ltd
01.2016 - 01.2018
- Miskolc
- Wholesale trading, warehousing, logistics, after sale service, CRM management, HR
- Integrated warehouse operations with existing and new business processes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Organized records of vehicles, schedules and completed orders.
- Created and enforced detailed organization processes to increase quality and service standards.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Developed comprehensive staff training program to improve employee performance and morale.
Sales manager
Self-employed
01.2011 - 01.2016
- Providing business consulting activity to small enterprises: sales, logistics, business administration, budget preparation,
- CRM management
- sale of fodder plants
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Facilitated business by implementing practical networking techniques.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Store Manager
OBI Hungary Retail Ltd
03.2007 - 04.2011
- DIY retail sales, HR, warehousing, stock control, finance, Budget preparation
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Bricostore Magyarország Ltd
04.2003 - 02.2006
- DIY retail sales, HR, warehousing, stock control, finance, Budget preparation
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Trading Manager
Tesco Global Zrt
10.1995 - 02.2002
- Food and non-food retail sales, warehousing, stock control, finance
- HR,
- Budget preparation
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Managed inventory control, cash control, and store opening and closing procedures.
F&B Operations Manager
Fenyő Restaurant
01.1990 - 05.2000
- Purchased raw materials and beverages.
- Organized events.
- Participated in the daily routine work.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
Course - Human Management
Euro-Contact Business School
Budapest, Hungary04.2009
Bachelor of Science - Geography And PE Teacher Education
EKKE
Eger, Hungary06.1995
Skills
- Business Growth Initiatives
- Sales Professional
- Retail Merchandise Quality Standards
- Inventory Management
- Improve Performance
- Leadership Development
- Staff Management
- Store Displays
- Profit and Loss
Hobbies: Reading, playing basketball, making trips to the nature
I love my family: 3 almost grown children and my caring, beautiful wife. It feels good to organize outdoor events with them or just sit together and talk about funny things.
I can dive into a really good novel anytime. But if I can have a barbecue with friends, I consider that a day well done.
I like to play basketball or soccer, but any sport is fine.
Timeline
Store Manager
MMXH Interior Design Ltd.
02.2022 - Current
Sales manager
Self-employed
01.2019 - 02.2022
Wholesale Warehouse Manager
Kelet-Alfi Ker. Ltd
01.2016 - 01.2018
Sales manager
Self-employed
01.2011 - 01.2016
Store Manager
OBI Hungary Retail Ltd
03.2007 - 04.2011
Store Manager
Bricostore Magyarország Ltd
04.2003 - 02.2006
Store Trading Manager
Tesco Global Zrt
10.1995 - 02.2002
F&B Operations Manager
Fenyő Restaurant
01.1990 - 05.2000
Course - Human Management
Euro-Contact Business School
Bachelor of Science - Geography And PE Teacher Education
EKKE
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