Lidia Szabó

• Responsible for executing project quality assurance for internal Citi tech projects, ensuring alignment with company standards and requirements
• Providing support and collaborating with internal project managers across the organization to ensure seamless project execution.

Key Achievements:

• Initiated and implemented an improved onboarding process, enabling new team members to integrate more efficiently
• Reduced project review times by15% by being a part of the team to standardize frameworks and enhance reporting mechanisms

• Managed project delivery for Retail Connect customers in the UK region, aligning goals, timelines, and KPIs while mitigating risks
• Proactively managed customer relationships by understanding their needs, providing tailored solutions, and ensuring seamless communication, while collaborating with internal teams to deliver technical project scopes efficiently
• Expanded responsibilities to include Business Management Support, overseeing supplier management, procurement, quoting, and continuous process improvement

Key Achievements:

• Delivered three projects with a total value of £150,000
• Streamlined project management workflows, increasing team efficiency by40%

• Planned and executed international B2B HR conferences, masterclasses, and in-house training sessions
• Managed end-to-end project execution, including content development, speaker coordination, and onsite event management

Key Achievements:

• Organized three HR events with80+ participants and a70% Fortune500 speaker panel

• Led the Russia & CIS regional pipeline for international B2B conferences
• Directed event content creation, speaker recruitment, and project execution

Key Achievements:

• Launched the Russian events division, producing six conferences with >87% satisfaction rates

• Organized and managed processes related to employees’ personal and professional development
• Spearheaded the design, implementation, and administration of a Learning Management System and e-learning platform for1,000 employees

Key Achievements:

• Successfully launched the company’s first e-learning platform and test e-course
• Delivered 150+ hours of soft skills training on presentation skills, facilitation, and time management

• Conducted desk research, interviews, and analysis for top-level management, created detailed analytical reviews and reports

Key Achievements:

• Promoted from Junior Analyst to Analyst within six months, in recognition of exceptional performance in data analysis and delivering actionable recommendations that drove successful project outcomes
• Successfully completed two domestic and one international project