Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liza Rolencz

Győr

Summary

Dynamic professional with a strong background in customer service, honed at Rainbow Hostess Győr. Skilled in effective multitasking and interactive communication, I excel at resolving customer inquiries and enhancing guest experiences. My commitment to maintaining an organized environment and delivering empathetic support has consistently contributed to positive customer interactions.

Overview

4
4
years of professional experience

Work History

Hostess

Rainbow Hostess Győr
03.2025 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Answered customer questions about hours, seating, and menu information.

Receptionist

ÁRKÁD Győr
09.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.

Shop Assistant

Budmil
03.2021 - 12.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.

Education

High School Diploma -

Győri SZC Deák Ferenc Közgazdasági Technikum
Győr
04-2025

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Greeting guests
  • Interactive communication skills

Languages

Hungarian
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Timeline

Hostess

Rainbow Hostess Győr
03.2025 - Current

Receptionist

ÁRKÁD Győr
09.2022 - Current

Shop Assistant

Budmil
03.2021 - 12.2022

High School Diploma -

Győri SZC Deák Ferenc Közgazdasági Technikum

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Liza Rolencz