Marianna Szabó
Budapest,Hungary
Summary
I have versatile experience in my career, which is helping me approach everything in a more complex way. The most experience I have collected on logistics and hotel industry. I am very punctual, diligent and pro-active. I speak German and English almost as my native Hungarian. I have a language exam in Russian, but it is inactive at the moment.
Overview
15
15
years of professional experience
Work history
Style advisor
Mode von Feucht
Innsbruck, Tirol
2023.12 - 2025.03
- Store management tasks on a daily basis (administrative and physical takeover of new deliveries, decoration of mannequins for the day, arranging intercompany deliveries).
- Cooperating with other teams of the company (procurement, shop decoration team, delivery service providers).
- Determine customer needs based on personal features, preferences, and wardrobe selections.
- Provide advice and expertise on different sizes, colors, and styles.
- Invoicing and related tasks ( credit notes, debit notes, redeeming bonus points).
- Organizing daily training sessions to improve team's fashion acumen.
- Managing stock control and ordering process to maintain inventory levels.
- Ensuring high level of customer satisfaction by resolving fashion queries promptly.
- Maintaining up-to-date knowledge of current trends, leading to better customer guidance.
Junior Customer Supply Manager
NOKIA SOLUTIONS & NETWORKS KFT.
Budapest
2017.01 - 2023.12
- Identifying, planning, managing & supervising E2E delivery operations within customer teams
- Giving correct input to logistics
- Escalation management
- Finance-related clean-ups
- SOX reporting
- Stock-take monitoring.
Customer service representative- E2E delivery operations
DOW HUNGARY KFT
Budapest
2015.01 - 2017.06
- E2E delivery operations
- Customer service
- Coordinating and resolving logistics related issues with plants, carriers and customers
- Order management
- Invoicing/finance workflow.
Tactical buyer
IBM ISSC KFT.
Budapest
2014.03 - 2015.01
- Management of indirect procurement processes at all subsidiaries of the LH group, including Austrian Airlines and Swiss Airlines.
Reception Manager
Bara Hotel
Budapest
2010.01 - 2014.02
- Co-ordinating check-ins and check-outs to ensure smooth operations.
- Preparation of meeting rooms for corporate events.
- Scheduling employee shifts, guaranteeing round-the-clock service availability.
- Utilising software systems effectively to manage reservations and payments.
- Ensuring timely responses to phone calls and emails, enhancing customer relationship management.
- Miscellaneous administrative assignments.
- Proactively addressing potential issues before they escalated, ensuring guest satisfaction.
- Implementing new booking system for increased efficiency.
- Improving client satisfaction by resolving complaints promptly and efficiently.
Education
Psychology
University of Pécs (PTE)
Pécs 2021.09 -
Stylist, Style Advisor, Designer -
Budapest Fashion School
Budapest 2005.09 - 2007.06
German Philology MA - German/English
Universty of Debrecen
Debrecen 2000.09 - 2025.06
Skills
- SAP
- MSEXCEL
- MSOUTLOOK
- MSWORD
- GASTRODAT
- FIDELIO
- HOTELKIT
- EASYBOOKING
Languages
English
Proficient (C2)
German
Proficient (C2)
Russian
Intermediate
Hungarian
Proficient (C2)
Custom
- Fashion and style
- Sewing
- Jogging
- Writing fashion articles for magazines
Timeline
Style advisor
Mode von Feucht
2023.12 - 2025.03
Psychology
University of Pécs (PTE)
2021.09 -
Junior Customer Supply Manager
NOKIA SOLUTIONS & NETWORKS KFT.
2017.01 - 2023.12
Customer service representative- E2E delivery operations
DOW HUNGARY KFT
2015.01 - 2017.06
Tactical buyer
IBM ISSC KFT.
2014.03 - 2015.01
Reception Manager
Bara Hotel
2010.01 - 2014.02
Stylist, Style Advisor, Designer -
Budapest Fashion School
2005.09 - 2007.06
German Philology MA - German/English
Universty of Debrecen
2000.09 - 2025.06