Mate Lorant-Karadin
Budapest
Summary
Detail-oriented operations and administration professional with 5+ years of experience in high-responsibility government and regulated environments. Strong background in case management, process coordination, compliance, and stakeholder communication. Proven ability to manage complex workflows, strict deadlines, and legally sensitive documentation. Experienced in hybrid and partially remote work setups. Seeking a fully remote Assistant Project Manager / Operations role in an international organization.
Overview
5
5
years of professional experience
Work History
Senior Administrative Officer (Hivatali Főtanácsos) – Case Officer
Hungarian Education Authority
05.2025 - Current
- Work on the Hungarian State Scholarship Program (Magyar Állami Ösztöndíj), managing compliance and obligation-fulfillment cases.
- Manage large volumes of cases processed in batches based on predefined criteria (typically 50–400 cases in parallel).
- Handle full case lifecycles from intake through investigation to formal decision preparation and closure.
- Serve as a contact point for individuals and institutions, handling case-related inquiries via email and providing formal written responses.
- Coordinate with universities, legal units, and internal departments.
- Ensure strict compliance with legal regulations, procedural rules, and statutory deadlines.
- Work with structured IT systems and large datasets to track cases, decisions, and obligations.
- Draft official decisions and legally binding documents requiring high accuracy and accountability.
- Work in a hybrid setup (2 days remote, 3 days in-office), independently managing workload and priorities.
Government Window Case Officer (Kormányablak Szakügyintéző)
Budapest Capital Government Office
09.2023 - 05.2025
- Delivered front-office and back-office administrative services in a high-volume government service environment.
- Managed multiple case types simultaneously while maintaining legal accuracy and service quality.
- Processed identity documents, permits, registrations, and official records in state systems.
- Worked daily with complex government IT platforms, including Posszeidon.
- Ensured legal compliance, precise documentation, and strict deadline adherence under heavy workload.
Customer Service & Administrative Specialist
National Infocommunications Service Company (NISZ Zrt.)
03.2021 - 08.2023
- Handled high-volume customer and administrative requests in a regulated, process-driven environment.
- Solved complex user issues requiring coordination between technical, administrative, and customer-facing teams.
- Worked with multiple internal systems, ticketing tools, and strict SLA deadlines.
- Recognized for reliability, precision, and independent problem-solving.
Education
BA - Communication and Media Studies
Budapest Metropolitan University
Budapest, HungarySkills
- Operations & Project Coordination
- Case & Process Management
- Compliance & Documentation
- Stakeholder Communication
- Workflow Management
- Deadline & Priority Management
- Data Tracking
- Administrative Systems (including Posszeidon)
- Basic Excel / Spreadsheets (formulas, data handling)
- Cross-functional Coordination
Languages
Hungarian
Native or Bilingual
English
Professional Working
German
Limited Working
Personal Information
- Nationality: Hungarian
- Availability: Open to Full Remote Roles, Relocating to Israel
Timeline
Senior Administrative Officer (Hivatali Főtanácsos) – Case Officer
Hungarian Education Authority
05.2025 - Current
Government Window Case Officer (Kormányablak Szakügyintéző)
Budapest Capital Government Office
09.2023 - 05.2025
Customer Service & Administrative Specialist
National Infocommunications Service Company (NISZ Zrt.)
03.2021 - 08.2023
BA - Communication and Media Studies
Budapest Metropolitan University