Matiyar Karimy
Pécs
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Server
Romona
09.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Sodexo
09.2022 - 03.2023
- Serving food, while ensuring customer satisfaction
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Swimming instructor
Felix's swimming school
02.2022 - 06.2022
- Collaborated with colleagues to develop comprehensive swim programs for participants of all ages and skill levels.
- Contributed to a positive work culture among colleagues through open communication, teamwork, and mutual respect while striving to deliver exceptional aquatic education experiences for all students.
- Improved student confidence in water by providing individualized feedback and personalized instruction.
Hill ranger
Uplands Golf & Ski Club
10.2019 - 10.2020
- Enhanced visitor experience by providing informative and engaging guided tours of the park.
- Responded to emergency situations with swift action, applying first aid and coordinating rescue efforts when necessary.
Education
OSSD -
Alexander Mackenzie
Richmond hill, Ontario07.2022
M.D. - Dentistry
University of Pécs Medical School
Pécs, Hungary07.2030
Skills
Emergency first aid
Strong Work Ethic
Guest Engagement
Hospitality service expertise
Customer Service and Communication Skills
Teamwork and Collaboration
Time Management
Problem-Solving
Accomplishments
- 08/2019, Completed bronze medallion
- 09/2019, Completed emergency first aid
- 10/2019, Completed bronze cross
Volunteer Experience
- 01/2019, Alexander mackenzie, 40, lab assistant, Richmond hill, Ontario
- 07/2021 - 08/2021, Virtual Teach & Learn, 16, Back to school fundraising campaign, Richmond Hill, Ontario
- 07/2021, Ontario Clean Air Alliance, 11, leaflet distribution, Richmond hill, Ontario
- 07/2021 - 08/2021, The Salvation Army, 22, Volunteer worker, Richmond hill, Ontario
Languages
English, Persian
Native language
Timeline
Server
Romona
09.2023 - 12.2023
Server
Sodexo
09.2022 - 03.2023
Swimming instructor
Felix's swimming school
02.2022 - 06.2022
Hill ranger
Uplands Golf & Ski Club
10.2019 - 10.2020
OSSD -
Alexander Mackenzie
M.D. - Dentistry
University of Pécs Medical School
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