Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Miklós Kércsi

Miklós Kércsi

Budapest,Magyarország

Summary

Adept at reaching potential customers and expanding networks through proactive outreach and effective communication. Demonstrates strong interpersonal communication, multilingual abilities, and ethical selling techniques. Skilled in database management, product knowledge, project coordination, customer service, and sales cycle management. A self-motivated leader committed to offering innovative staff training programmes and development opportunities.

Overview

23
23
years of professional experience
15
15
years of post-secondary education

Work History

Sales representative

MIKE Solutions Kft
Budapest, Hungary
01.2021 - Current
  • Build a new brand from the beginning
  • Visited and educated customers about product features and benefits, driving informed purchasing decisions.
  • Processed customer payments and set up direct debits for long-term service contracts.
  • Used consultative sales approach to understand and meet customer needs.
  • Accounted for all inventory and ordered new stock.
  • Fostered strong customer relationships through exceptional service.
  • Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
  • Developed comprehensive knowledge of product offerings to facilitate customer decisions.
  • Provided after-sales support, enhancing customer satisfaction and loyalty.
  • Responded to telephone and in-person requests for information.

Adviser, project manager, sales

Individual enterpreneur
countryside, Hungary
05.2014 - Current
  • Devised comprehensive retirement plans tailored to meet individual client needs.
  • Optimised project performance by implementing efficient engineering solutions.
  • Trained team members on utilising the full potential of the CRM system.
  • Led training sessions on CRM functionalities, promoting staff competence.

Sales director

Postaktív Ltd
Budapest, Hungary
01.2004 - 04.2014
  • Optimised sales tactics based on comprehensive market analysis.
  • Developed strategic sales plans to enhance market presence.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Built strong relationships with key clients for long-term business growth.
  • Build sales team and improve their abilities
  • Install CRM system to help and analyze the sales team work
  • Search new products, brand and service based on the customers needs

Sales and customer service representative

Starking Óbuda Ltd
Budapest
06.2002 - 12.2003
  • Worked in collaboration with sales team to achieve collective targets and goals.
  • Developed sales materials and promotional content to enhance interactions with customers.
  • Used [Type] customer relationship management software to record detailed notes.
  • Shared informational brochures and details about policies to help guests make decisions.
  • Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
  • Demonstrated products to showcase features and benefits, enhancing customer understanding.

Education

IT engineer - IT

Dunaújváros Technical University
Dunaújváros, Fejér
09.1998 - 01.2003

Electric technician - Technical

Brassai Sámuel Technical school
Tiszaujvaros, Borsod-Abaúj-Zemplén
09.1993 - 05.1998

Flute - Music

Vándor Sándor Music School
Tiszaujvaros, Borsod-Abaúj-Zemplén
09.1987 - 06.1993

Skills

  • Interpersonal communication
  • Proactive outreach
  • Generating new business and growing sales teams Adept at reaching potential customers and expanding networks Self-motivated leader offering innovative, effective staff training programmes and development opportunities
  • Database management
  • Effective communication
  • Multilingual communication
  • Ethical selling techniques
  • Product knowledge
  • Project coordination
  • Customer Service
  • Sales cycle management

Languages

English
Advanced
German
Elementary
French
Elementary

Affiliations

  • Saxophone player in brass band
  • Sports
  • travelling

Timeline

Sales representative

MIKE Solutions Kft
01.2021 - Current

Adviser, project manager, sales

Individual enterpreneur
05.2014 - Current

Sales director

Postaktív Ltd
01.2004 - 04.2014

Sales and customer service representative

Starking Óbuda Ltd
06.2002 - 12.2003

IT engineer - IT

Dunaújváros Technical University
09.1998 - 01.2003

Electric technician - Technical

Brassai Sámuel Technical school
09.1993 - 05.1998

Flute - Music

Vándor Sándor Music School
09.1987 - 06.1993
Miklós Kércsi