A highly skilled professional with expertise in creative problem solving, strong analytical skills.
Proficient in agile methodologies and team collaboration, consistently adapting to new technologies to drive innovation.
Dedicated to achieving excellence through strategic thinking and effective communication, aiming to contribute significantly to organisational success.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Software tester
Deutsche Telekom IT&Telecommunications Hungary
Budapest
05.2017 - Current
Used strong understanding of software testing methodologies and principles to continually improve testing processes.
Supported tests' lifecycles by completing orders in several IT platforms.
Identified bugs, risks and anomalies, applying action to prevent reoccurrence.
Demonstrated problem-solving skills to troubleshoot complex issues and bugs.
Communicated complex errors and issues clearly to technical and non-technical colleagues.
Addressed problems critically, implementing optimal solutions to boost overall system performance.
Applied Agile methodologies for efficient project management, leading to improved results.
Documented daily operations accurately using Confluence Jira and SM9.
Application administrator
Deutsche Telekom IT&Telecommunications Hungary
Budapest
07.2014 - 05.2017
Monitored applications, servers and database ensuring 24 and 7 coverage of potential issues or outages
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks inspected by strict SLAs
Handled incident management duties efficiently, minimising business impact from IT outages.
Ensured adherence to ITIL best practices whilst handling incidents, changes, and problems.
Conducted off-site troubleshooting and diagnostics, swiftly identifying and resolving hardware and software issues to meet service level agreements (SLAs).
Education
ITIL V2 Foundation (IT Infrastructure Library; ITI - IT
Internal educational certificate
Budapest, Hungary
06.2015 - 06.2015
ISTQB Certified Tester Foundation Level (CTFL) - IT
Internal educational certificate
Budapest, Hungary
10.2018 - 10.2018
Master of Science - Engineering
University of West-Hungary
Mosonmagyaróvár, Hungary
09.2000 - 07.2005
Skills
Creative problem solving
Strong analytical skills
Prioritisation and time management
Agile methdologies
Team collaboration skills
Adapting new technologies
Affiliations
Gardening
Gastronomy
Sports (skiing, football, cycling)
Timeline
ISTQB Certified Tester Foundation Level (CTFL) - IT
Internal educational certificate
10.2018 - 10.2018
Software tester
Deutsche Telekom IT&Telecommunications Hungary
05.2017 - Current
ITIL V2 Foundation (IT Infrastructure Library; ITI - IT
Internal educational certificate
06.2015 - 06.2015
Application administrator
Deutsche Telekom IT&Telecommunications Hungary
07.2014 - 05.2017
Master of Science - Engineering
University of West-Hungary
09.2000 - 07.2005
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Krisztina FogasKrisztina Fogas
Procurement Specialist at Deutsche Telekom TSI Hungary Kft.Procurement Specialist at Deutsche Telekom TSI Hungary Kft.