Myla Benasa
Sopron
Summary
Experienced Certified Massage Therapist with a focus on client wellness through tailored therapeutic services. Strong background in effective communication and customer service, consistently delivering customized treatments to address specific client needs and promote relaxation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Massage Therapist
Zen Asia Massage
Sopron, Hungary
10.2024 - Current
- Delivered therapeutic massage services tailored to individual client needs, enhancing relaxation and wellness.
- Maintained cleanliness and organization of treatment rooms, ensuring a welcoming environment for clients.
- Utilized various techniques such as Swedish and deep tissue massage to address client-specific concerns.
- Communicated effectively with clients to assess their needs and adjust treatments accordingly.
- Maintained client treatment records and designed long-term care programs for return customers.
- Educated clients on benefits of massage therapy and importance of self-care.
- Maintained clean and professional massage therapy environment with stringent adherence to sanitization protocols.
Certified Massage Therapist
Mapalad Massage and Spa Corporation
Philippines
09.2023 - 09.2024
- Assisted in developing new massage protocols that improved client satisfaction and retention rates.
- Collaborated with team members to create a cohesive service experience, promoting teamwork and efficiency.
- Educated clients on self-care practices and post-treatment recommendations for sustained benefits.
- Managed appointment scheduling using SpaSoft software, optimizing therapist availability and client flow.
- Assisted in the development of new spa services and treatment protocols to enhance the overall menu offerings.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Used essential oils to add aromatherapy element to massage sessions, maximizing stress relief, and relaxation effect.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Certified Massage Therapist
Zephyr Spa and Wellness
Philippines
01.2019 - 02.2022
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Created marketing advertisements to increase awareness of services and boost sales.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Reduced or eliminated muscular stress and tightness through Swedish massage, implementing variety of stroke lengths, rhythms, and intensities to optimize relaxation.
- Applied principles of trigger point therapy to diagnose and address pain transferred from muscular stress or tightness.
- Enhanced client satisfaction by providing personalized massage treatments based on individual needs and preferences.
- Adapted massage techniques according to each client''s unique health history, physical condition, or personal preferences for maximum therapeutic benefit.
Education
Hotel And Restaurant Management
Royal British College
Lipa City PhilippinesSkills
- Swedish massage
- Deep tissue massage
- Stress relief massage
- Trigger point massage
- Hot stone massage
- Physical strength
- Aroma therapy
- Prenatal massage
- Reflexology
- Professional ethics
- Client assessment
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Problem-solving abilities
- Effective communications
- Excellent communication
- Customer relationship building
- Massage techniques
Accomplishments
- Demonstrated excellence in performance,earning "Best Employee of the Month and consistently ranking in the top 5 employees every month "
Certification
- CMT - Certified Massage Therapist
Languages
English
Upper intermediate (B2)
German
Elementary (A2)
Timeline
Certified Massage Therapist
Zen Asia Massage
10.2024 - Current
Certified Massage Therapist
Mapalad Massage and Spa Corporation
09.2023 - 09.2024
Certified Massage Therapist
Zephyr Spa and Wellness
01.2019 - 02.2022
Hotel And Restaurant Management
Royal British College