Music
Nandor Botka
Professional Musician
Budapest
Summary
Driven and versatile professional with experience at Ryanair, enhancing customer loyalty through exceptional service and complaint resolution. Skilled in music theory and proficient in guitar, I have boosted student performance and confidence as a Music Teacher at AZZ Zenesuli. Demonstrates critical thinking and active listening, ensuring high-quality outcomes in education and customer service.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Music Teacher
AZZ Zenesuli
2023.04 - Current
- Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
- Mentored students in various ensembles, boosting their confidence and performance skills.
- Mentored students of different ages and backgrounds in music theory, composition and performance.
- Participated in professional development opportunities to stay current on best practices in music education, enriching both teaching skills and curriculum offerings.
Customer Service Representative (English Speaking)
Ryanair
2022.01 - 2022.09
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Carpenter
Congradus Kft.
2018.06 - 2018.08
- Measured, drilled and sawed materials to perform successful home improvements.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated close attention to detail to verify quality and accuracy of work.
Education
Associate of Arts - Music
MZTSZ Kőbányai Zenei Stúdió
Budapest, Hungary 2021.09 - 2023.05
Skills
Interests
Web Development
Reading
Timeline
Music Teacher
AZZ Zenesuli
2023.04 - Current
Customer Service Representative (English Speaking)
Ryanair
2022.01 - 2022.09
Associate of Arts - Music
MZTSZ Kőbányai Zenei Stúdió
2021.09 - 2023.05
Carpenter
Congradus Kft.
2018.06 - 2018.08