NATALIE MERCER
Budapest
Summary
Motivated and experienced professional with a diverse background in education, tourism, and small business ownership. Currently residing in Budapest as an American citizen, I am actively searching for an office manager position where I can utilize my strong organizational skills, strategic planning abilities, and exceptional customer service experience. With a thorough understanding of the visa processes and legal requirements, I am well-equipped to navigate the complexities of international employment. My goal is to contribute to the efficiency and growth of an organization in Budapest, leveraging my international background and dedication to deliver exceptional results.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
English Teacher
Harrer Pál Elementary School
Budapest
09.2021 - 06.2023
- Taught English as a second language to students aged seven to 14, following an Oxford-based curriculum.
- Designed and implemented engaging lessons, utilizing various instructional techniques and incorporating technology tools.
- Assessed student progress through homework assignments, projects, and exams, providing constructive feedback.
- Assisted in the recruitment and training of new teachers, working closely with the department head.
- Collaborated with fellow teachers to develop cohesive lesson plans and foster a positive learning environment.
Tour Guide
City Wonders
Rome
05.2018 - 09.2019
- Led multiple daily tours of historical landmarks and attractions in Rome, delivering engaging and informative content.
- Conducted thorough research to create educational scripts tailored to specific audience interests.
- Managed tour logistics, including scheduling, bookings, ticketing, and group management.
- Demonstrated excellent public speaking and storytelling skills to captivate tour attendees.
- Maintained exceptional customer service, ensuring an enjoyable and memorable experience for visitors.
Store Owner and Manager
Mercer's Fabric
Boston
11.2015 - 09.2017
- Successfully launched and managed a local fabric and sewing supply store, overseeing all aspects of operations.
- Implemented effective inventory management strategies and purchasing systems to optimize stock levels.
- Developed and executed marketing initiatives to establish a strong brand presence and drive sales.
- Managed an online store, including product listings, shipping, and customer inquiries.
- Cultivated relationships with vendors, negotiated buying terms, and sourced quality materials.
- Organized and facilitated sewing lessons and community engagement events to promote the store.
Education
Bachelor of Arts - English Literature
09.2008 - 05.2012
Master of Art - Fashion Studies and Marketing
09.2017 - 05.2019
Master of Art - Dress & Textile Histories
09.2019 - 05.2020
Skills
Strong organizational and time management abilities
Strategic planning and problem-solving skills
Excellent written and verbal communication
Proficient in Microsoft Office Suite project management software
Customer service and relationship management
Detail-oriented with a focus on accuracy and quality
Adaptability and flexibility in fast-paced environments
Proficient in Italian
Timeline
English Teacher - Harrer Pál Elementary School
09.2021 - 06.2023
University of Glasgow - Master of Art, Dress & Textile Histories
09.2019 - 05.2020
Tour Guide - City Wonders
05.2018 - 09.2019
University of Roma "La Sapienza - Master of Art, Fashion Studies and Marketing
09.2017 - 05.2019
Store Owner and Manager - Mercer's Fabric
11.2015 - 09.2017
University of Pittsburgh - Bachelor of Arts, English Literature
09.2008 - 05.2012