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Highly skilled professional with extensive expertise in office administration, proficient in Microsoft Office Suite, Photoshop, and photo editing. Adept at calendar management, email management, and customer service. Demonstrates strong capabilities in data analysis, document management, manual testing, communication and collaboration. Proven track record in garment assembly, documentation handling, meeting arrangement, report-writing, event planning, schedule planning, meeting coordination and document preparation. Excels in client relations with a basic understanding of accounting principles and team leadership.

Highly skilled hospitality professional with exceptional customer service abilities and expertise in front desk operations. Proficient in reservation management systems, including Opera Cloud PMS, with strong knowledge of check-in/check-out procedures and guest services. Demonstrates excellent communication skills, time management, and leadership qualities essential for a Holiday Inn receptionist role.
Experienced in maintaining a welcoming reception area, handling telephone operations, and ensuring front desk security protocols. Adept at managing guest inquiries, coordinating reservations, and processing billing and invoices efficiently. Skilled in multitasking and prioritizing tasks in a fast-paced hotel environment while maintaining composure under pressure. Proficient in Microsoft Office Suite and various hotel management software, with expertise in data entry, email correspondence, and basic bookkeeping. Knowledgeable in health and safety procedures, CCTV monitoring, and incident reporting. Demonstrates strong interpersonal skills for handling VIP guests and providing exceptional experiences. Capable of managing incoming mail distribution, visitor management, and meeting arrangements. Possesses a proven track record in maintaining guest satisfaction, resolving issues promptly, and promoting hotel services. Committed to upholding Holiday Inn's standards of excellence and contributing to a positive guest experience.


Professional with extensive experience in data entry verification and database management, ensuring high standards of confidentiality and data integrity. Demonstrated proficiency in Microsoft Office 365, Active Directory, and CRM systems, complemented by strong hardware troubleshooting and software support skills, and committed to enhancing organizational efficiency through continuous improvement in facilities coordination and security best practices.

Dynamic and detail-oriented professional with a strong foundation in customer service and administrative support. Demonstrates excellent interpersonal skills, effective communication, and the ability to maintain professionalism under pressure. Proficient in time management, multitasking, and prioritising tasks in fast-paced environments. Skilled in Microsoft Office Suite, data entry, and document control with a proven track record of meeting performance standards. Committed to delivering exceptional client care while maintaining discretion and confidentiality.
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.

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Receptionist

Receptionist

Event trainee

Call centre agent

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High School Diploma - Healthcare

Pre-Degree Certificate - Tourism and catering

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Receptionist

Receptionist

Event trainee

Call centre agent

High School Diploma - Healthcare

Pre-Degree Certificate - Tourism and catering

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