Summary
Overview
Work History
Education
Skills
Languages
Education
Timeline
Barista
Orsolya Horváth

Orsolya Horváth

Budapest,Pest

Summary

  • Customer service professional with hands-on experience in handling cash transactions, managing customer queries, and maintaining accurate records.Reliable team player committed to supporting colleagues and meeting company standards.
  • Quick thinking Police Officer skilled in assessing risks and making critical decisions under extreme pressure.
  • Energetic Aerobics Instructor with strong focus on creating engaging and effective fitness programmes. Specialises in motivating diverse groups, ensuring participants achieve their fitness goals while enjoying process. Demonstrates deep understanding of aerobic techniques and safety standards, fostering positive and supportive environment. Supporting physical and mental well-being through innovative and challenging workout routines.
  • Cleaning by focusing on maintaining cleanliness and hygiene standards professionally. Experienced in sweeping, mopping, dusting, and sanitising various surfaces. Able to work independently, manage time well, and follow safety protocols in order to ensure clean and safe environment.

Overview

20
20
years of professional experience

Work History

Maid, Waitress

Hotel Alphof
12.2024 - Current

- preparing and serving buffet breakfast

- setting the tables

- folding napkins

- polishing the cutlery

- serving a five-course dinner

Exchange office cashier

Perfect Change Team Kft.
05.2024 - Current
  • Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
  • Handled high-volume cash transactions.
  • Worked closely with front-of-house staff to facilitate positive customer experiences.

Police Investigator

Budapest Police Headquarters Traffic Department
07.2005 - 09.2022
  • Investigate traffic crimes.
  • Collecting information successfully and initiated investigations for the fast resolution.
  • In the field of traffic criminal acts, present evidences and interviewing witnesses.
  • Conducting hearings.
  • Enforcing traffic law, promote road safety and reduce accidents.

Aerobics Instructor

Kangoo Jumps Hungary
05.2011 - 04.2019
  • Creating a positive and energetic atmosphere that encourages the participants to achieve their fitness goals.
  • Incorporated a variety of aerobics styles and music to maintain interest and challenge participants.
  • Designed and delivered high-energy aerobics classes to diverse client groups, promoting fitness and well-being.

Maid

Löwe and Bär Hotel
11.2010 - 03.2011
  • Vacuumed, swept, mopped and polished floors to create clean environments.
  • Adapted cleaning techniques to suit different surface materials, preserving property integrity.
  • Maintained clean, tidy environments to minimise health and safety risks.
  • Responded promptly to ad-hoc cleaning requests, demonstrating flexibility and a can-do attitude.

Education

Currency cashier

Sämling Kft.
2024

Maid

BFI Hungary Kft.
2010

Aerobictrainerin

Fitness Academy
2008

Criminal investigator

Police Academy
2005

Skills

  • Till and cash handling
  • Customer assistance
  • Excellent verbal communication
  • Client relationship building
  • High-energy delivery
  • Motivational leadership
  • Health promotion
  • Circuit training
  • Knowledge of Physiology and Exercise Physiology
  • Group fitness classes
  • Fitness planning
  • Investigative interviewing
  • Crime detection and prevention
  • Law enforcement
  • Health and Safety adherence
  • Teamwork
  • Exceptional problem solver
  • Interview techniques
  • Witness interviewing
  • Proactive
  • Housekeeping
  • Solution oriented
  • Creative thinking
  • Strong social sense
  • Organizational skills
  • Loyality
  • Motivational skills

Languages

English
Intermediate
B1
German
Upper Intermediate
B2

Education

other,other,other,other

Timeline

Maid, Waitress

Hotel Alphof
12.2024 - Current

Exchange office cashier

Perfect Change Team Kft.
05.2024 - Current

Aerobics Instructor

Kangoo Jumps Hungary
05.2011 - 04.2019

Maid

Löwe and Bär Hotel
11.2010 - 03.2011

Police Investigator

Budapest Police Headquarters Traffic Department
07.2005 - 09.2022

Currency cashier

Sämling Kft.

Maid

BFI Hungary Kft.

Aerobictrainerin

Fitness Academy

Criminal investigator

Police Academy
Orsolya Horváth