Otilia Biro
Pilisszentivan
Summary
Detail-oriented and analytical graduate student in Advanced Data Analytics at the University of North Texas. Experienced in cross-functional communication and project coordination, with strong foundational knowledge in Python, R, SQL, Excel, and Tableau. Seeking a Data Analytics internship to apply skills in Python, SQL, and data visualization to support business decision-making and actionable insights.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Freelance ESL Instructor
Hegyvidék Welfare Center/Local Gov. dist. XII Bp., International House Budapest
03.2016 - Current
- Designed daily instructional materials using technology and learner-centered methods.
- Managed three to seven small size classroom and private lesson teaching hours daily.
- Conducted up to 15 assessments periodically and curated content to improve comprehension and fluency.
- Achieved high success in raising level in students language use and communication.
- Freelance - Hybrid/Remote
Customer Support Agent
Transcosmos
11.2021 - 02.2022
- Provided exceptional support to over 50 airline customers daily, contributing to improved customer satisfaction and retention rates.
Event Coordinator & Administrator
Multiple Roles
03.2017 - 02.2018
- Managed large-scale academic events and conferences to success monthly.
- Streamlined office communication and membership care and assisted journal publishing.
- Coordinated up to four travel and logistics for in country and international group travel per in relation to professional development and interests.
Education
Master of Science - Advanced Data Analytics
University of North Texas
Denton, TX07.2028
Bachelor of Applied Arts and Sciences - Data Analytics
University of North Texas
12.2023
Bachelor of Science - Environmental Science
Birkbeck, University of London
01.2009
Skills
- Languages/Tools: Python (Foundations), R (Data visualization), SQL (Beginner)
- Visualization: Tableau, Matplotlib
- Cloud Platforms: Google Cloud, Azure Data Lake
- Software: Excel (Pivot tables, V-lookup, Regression Analysis), Microsoft Office Suite, Jupyter, RStudio
- Project Tools: SharePoint, Jupyter Notebooks
Certification
- Google IT Support Professional Certificate (Coursera)
- TESOL Certificate – Arizona State University
- DTP– Certified Desktop Publisher
- CID – Certified Interior Decorator
- Project: Successfully completed family home layout design for re-building.
Languages
Hungarian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Additional Information
Research & Fundraising Project – Homelessness in the U.S.
- Conducted in-depth research on the root causes, policy gaps, and demographic trends related to homelessness across major U.S. cities.
- Created data-driven reports to support awareness and fundraising efforts; helped raise funds for local aid organizations.
Research Project – The Impact of AI on the Future of Work
University of North Texas | 2023
- Analyzed academic and industry literature to assess how AI and automation are reshaping job roles across sectors.
- Synthesized findings into a comprehensive report predicting sector-specific job transformation trends through 2035.
Analytics Project – Buyer Patterns in U.S. Real Estate Post-COVID-19
Independent Study | 2024
- Analyzed housing market data to identify shifts in buyer behavior following the COVID-19 pandemic.
- Utilized Excel to perform trend analysis and visualize geographic and price-related shifts.
- Interpreted findings to assess emerging preferences (e.g., suburban migration, remote work influence) and presented actionable insights.
Timeline
Customer Support Agent
Transcosmos
11.2021 - 02.2022
Event Coordinator & Administrator
Multiple Roles
03.2017 - 02.2018
Freelance ESL Instructor
Hegyvidék Welfare Center/Local Gov. dist. XII Bp., International House Budapest
03.2016 - Current
Bachelor of Applied Arts and Sciences - Data Analytics
University of North Texas
Bachelor of Science - Environmental Science
Birkbeck, University of London
Master of Science - Advanced Data Analytics
University of North Texas
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