Palma Pajor
Budapest
Summary
Dedicated and cheerful team player with a passion for helping others-be it clients or colleagues. I have gained several years of experience in executive assistant, receptionist, and recruitment roles, where I worked with attentiveness, empathy, and flexibility. My excellent communication skills and problem-solving mindset enable me to adapt effectively in diverse situations and provide the highest level of service.
Overview
12
12
years of professional experience
Work History
Family Assistant
Private Household
Barcelona, Spain
10.2023 - 01.2026
- Organized and streamlined family schedules to facilitate timely attendance at appointments and events.
- Ensured a safe and nurturing environment for children with attentive supervision and care.
- Planned and supervised educational and recreational activities.
- Assisted parents in maintaining work-life balance through efficient delegation of domestic responsibilities.
Customer Assistant
Teladoc Health International
Barcelona, Spain
09.2022 - 09.2023
- Maintained contact with international clients via phone and email to ensure smooth cooperation, accurate information exchange, and high customer satisfaction.
- Demonstrated empathy and understanding while handling difficult customer interactions, maintaining professionalism at all times.
- Trained and mentored new team members on best practices in customer care operations.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
Receptionist and Executive Assistant
Tower International Kft.
Budapest, Hungary
06.2015 - 05.2021
- Provided high-level administrative support to executives and senior management.
- Maintained accurate records of incoming calls and messages for effective follow-up.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Maintained accurate records of incoming calls and messages for effective follow-up.
English Teacher
Private Kindergarten
Budapest, Hungary
09.2013 - 05.2015
- Developed comprehensive lesson plans to enhance student engagement and language acquisition.
- Facilitated interactive classroom activities promoting collaboration and communication among students.
- Communicated with parents in person, by email and phone to apprise of student progress, challenges and behavior issues.
Education
Certified Instructor of Baby Massage -
MAGYE
Budapest, Hungary05-2025
BA - English Studies
Kodolányi János University
Budapest, Hungary01-2013
Skills
- Experienced in Microsoft Office applications
- Administrative support
- Customer engagement
- Proficient in verbal and written communication
Languages
English
Full Professional
Hungarian
Native or Bilingual
German
Elementary
Timeline
Family Assistant
Private Household
10.2023 - 01.2026
Customer Assistant
Teladoc Health International
09.2022 - 09.2023
Receptionist and Executive Assistant
Tower International Kft.
06.2015 - 05.2021
English Teacher
Private Kindergarten
09.2013 - 05.2015
Certified Instructor of Baby Massage -
MAGYE
BA - English Studies
Kodolányi János University