Péter Biró

• Appointment Coordination:
• I am responsible for efficiently and accurately scheduling over a daily 80-100 appointments for patients to ensure smooth and seamless scheduling at the clinic.
• Ensuring Patient Satisfaction:
• I prioritize patient satisfaction and strive to provide high-quality service to meet their expectations effectively.
• Surgery Coordination:
• Collaborating with multiple physicians and the anesthesia team, I coordinate and schedule surgeries, ensuring appropriate timing and smooth preparation.
• Liaising with External Service Providers:
• I maintain active communication with various external laboratories, clinics, and suppliers to ensure the availability of necessary resources and services for clinical activities.
• Involvement in Internal Protocol Development:
• Participate in developing and improving internal protocols to optimize clinical processes and ensure efficient operations.
• Technical Support and CT Scan Preparation:
• Contribute to providing technical support and oversee the preparation of CT scans for review by physicians, ensuring accessibility and usability of the appropriate diagnostic results.
• Project Implementation and Management:
• Actively involved in implementing and managing various projects, from planning processes to execution, to ensure successful achievement of project objectives.
• Crisis Resolution:
• Prepared, trained and experienced to promptly and efficiently handle crisis situations to ensure the satisfaction of every patient, even in the event of unforeseen issues. I proactively manage situations and implement appropriate measures for swift and effective problem resolution.

- Communicating with different teams within the company to come to a resolution for the customer
- Handling customers accounts and aiding with transactions- Working with the public and problem solving for account holders with the bank, any issues the branches could not resolve.

- Left to work independently.

- Handling customers accounts and aiding with transactions, loan information and general bank account management.