MS Ecxel
I'm an experienced tourism specialist working in hotel industry 10 years. Started as a front desk receptionist, to manage various accommodations in Hungary.
• 10 years of experience in hotel industry and property management
• ability to solve problems and make decisions quickly
• eager to learn new things and develop professionally
• ability to manage small team and organize tasks in order for smooth operation
Managing Airbnb flat (4 apartments, Glam Downtown Apartments) in Budapest, VII. district from 2020.
Managing Airbnb flat (4 apartments, Glam Castle Apartments) in Budapest, I. district from 2023.
Managing a 17 rooms hostel in Budaörs (Ecostel Budaörs), from 2019.
Main tasks with Airbnbs:
- manage daily operation
- keep contact and manage cleaners, and maintenance
- plan prices, yield management
- create package offers
- use promotions to increase revenue
- study competitors
- suggest infrastructual development to the owner
- find and make contract with laundry, suppliers (breakfast service, transport service, etc.)
- check OTA's commission invoices and approve them to the finance department
- find online marketing and advertising pages to increace properties reach
- keep contact with the guests via phone, email, online platforms from reservation, checkin, until checkout
Main tasks with hostel in Budaörs:
- manage daily operation
- keep contact and manage cleaners, and maintenance, and the one receptionist
- plan prices, yield management
- create package offers
- use promotions to increase revenue
- study competitors
- suggest infrastructual development to the owner
- find and make contract with laundry, suppliers
- check OTA's commission invoices and approve them to the finance department
- find online marketing and advertising pages to increace properties reach
- find, and make contract with bigger companies to accommodate their employees at the hostel
*I still manage properties in Siófok written in my previous work place (Bieder Bau Kft).
Managing a 14 rooms aparthotel (Accomo Apartman) in the summer period in Siófok from 2017.
Managing a small hostel (Ecostel Summer Hostel) in Siófok from 2018. This property operate whole year. In the summer it operares like hostel for tourists besides summer mostly workers rent rooms. Totally it has 6 rooms for 30 person.
Main tasks with these properties:
- manage daily operation
- keep contact and manage cleaners, and maintenance also receptionists
- plan prices, yield management
- create package offers
- use promotions to increase revenue
- study competitors
- suggest infrastructual development to the owner
- find and make contract with laundry, suppliers
- check OTA's commission invoices and approve them to the finance department
- find online marketing and advertising pages to increace properties reach
- also had checkin, checkout tasks in case
Checkin, and checkout procedures
Payment procedures
Answering phone calls, emails
Make offers via email, make reservations in hotel's system
Help hotel guests with their questions, inform them about hotel programmes
Property management
Customer Service
Sales Management
Project Management
MS Ecxel
MC Word
Google tools
Sabeeapp
Travel
Sports
Music