Péter Gábriel Kis
Internal Product Specialist
Debrecen
Summary
Highly self-motivated and active, with a proven ability to communicate effectively across all levels — from colleagues to customers. Known for being approachable, and an active listener, I consistently foster positive working relationships and customer satisfaction. Skilled in organizing tasks efficiently, managing priorities, and maintaining clarity even in fast-paced or complex environments.
Overview
15
15
years of professional experience
Work History
Internal Product Specialist
VWR International LLC.,Part of Avantor
01.2024 - Current
- Enhancing customer satisfaction by offering comprehensive product support throughout the sales cycle.
- Engaging in supplier negotiations to strengthen our competitive position and secure favorable terms.
- Proactively deepening product expertise through regular participation in technical and sales training sessions.
- Providing sales representatives with detailed insights into product features and unique selling points ahead of client meetings.
- Maintaining consistent follow-up on quotations and playing an active role in tender preparation, guiding customers through each step of the process.
- Taking on the role of being a key user of our new CRM system.
- Becoming VWR and Masterflex Champion, to work as an engine on becoming more successful with our proprietary brands and NPI's.
- Achieving double digit growth in consecutive years with equipment sales even in a tough market environment
Head of Technical Support
VWR International LLC.,Part of Avantor
03.2014 - 12.2014
- Overseeing the operations of a ten-member team, ensuring alignment with strategic objectives and a collaborative work environment.
- Facilitating sales initiatives, regularly engaging with senior leadership to evaluate new concepts, implement policy changes, and steer the technical support team toward evolving commercial priorities.
- Driving revenue and margin expansion, analyzing sales metrics, aligning efforts with European benchmarks, and maintaining a sharp focus on regional growth targets, and strategic priorities.
Technical Support Representative
VWR International LLC.,Part of Avantor
03.2011 - 12.2023
- Providing comprehensive technical support to the external sales team, ensuring they have accurate and timely information about laboratory instruments and equipment.
- Preparing quotations and collaborating with suppliers to obtain customized offers tailored to client needs.
- Maintaining active communication with customers, collecting relevant data to continuously monitor the lab market
- Expanding product knowledge through independent research, trainings, webinars and hands-on experience.
- Preparing public tenders and managing large-scale projects, outperforming competitors in multiple instances.
Education
Bachelor of Arts - Philologist in English
Kodolányi János University
Budapest 04.2001 -
Technician - Pharmaceutical Laboratory Technician
Erdey-Grúz Tibor Chemical Ind. School
Debrecen 04.2001 -
Technician - Environmental And Water Management
Erdey-Grúz Tibor Chemical Ind. School
Debrecen 04.2001 -
Skills
Customer engagement
Self motivation
Organizational skills
Interpersonal communication
Friendly and patient
Time management
Hobbies:
Writing music, singing, football, hiking
Timeline
Internal Product Specialist
VWR International LLC.,Part of Avantor
01.2024 - Current
Head of Technical Support
VWR International LLC.,Part of Avantor
03.2014 - 12.2014
Technical Support Representative
VWR International LLC.,Part of Avantor
03.2011 - 12.2023
Bachelor of Arts - Philologist in English
Kodolányi János University
04.2001 -
Technician - Pharmaceutical Laboratory Technician
Erdey-Grúz Tibor Chemical Ind. School
04.2001 -
Technician - Environmental And Water Management
Erdey-Grúz Tibor Chemical Ind. School
04.2001 -
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