Photography
QI ZHENG
Business Trading
Budapest,BU
Summary
Customer-oriented General Manager with 12 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
13
13
years of professional experience
2
2
Languages
Work History
General Manager
Comlink Electronics Hungary Kft.
Budapest, Hungary
01.2019 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Manager of Operations
Comlink Electronics Hungary Kft.
Budapest, Hungary
03.2013 - 12.2018
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Streamlined operational processes by implementing efficient workflow management strategies.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Sales Manager
Shenzhen Comlink Electronics Co. Ltd
ShenZhen China
05.2011 - 02.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Education
Bachelor of Science - Business English And International Culture
Concord University College FujianNormalUniversity
FUZHOU 04.2001 -
Skills
Operations Management
Customer Relationship Management
Team Leadership
Project Management
Performance Improvement
Expense Control
Staff Motivation
Contract Negotiations
Relationship Building
Financial Administration
Interests
Vedio
Travel
Cycling
Timeline
General Manager
Comlink Electronics Hungary Kft.
01.2019 - Current
Manager of Operations
Comlink Electronics Hungary Kft.
03.2013 - 12.2018
Sales Manager
Shenzhen Comlink Electronics Co. Ltd
05.2011 - 02.2013
Bachelor of Science - Business English And International Culture
Concord University College FujianNormalUniversity
04.2001 -