Rama Kohli
Budapest
Summary
Highly motivated Sales person with excellent customer service skills and a passion for helping customers find the perfect product. Experienced in providing personalized advice and recommendations to customers to ensure their satisfaction.
Areas of expertise include sales, customer relations and inventory management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Duty Free Representative ( Salesperson )
Hidesign
2016.11 - 2024.04
- Greeted customers in a timely fashion while quickly determining their needs.
- Recommended merchandise to customers based on their needs and preferences.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Responded to customer questions and requests in a prompt and efficient manner.
- Contacted other store locations to determine merchandise availability.
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Prioritized helping customers over completing other routine tasks in the store.
- Built relationships with customers to increase likelihood of repeat business.
Sales Associate
CaratLane
2012.11 - 2017.10
- supervising and training employees, recruiting new staff, solving customer complaints, budgeting, maintaining inventories, updating records, and implementing sales and marketing campaigns.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Provide excellent customer service
Merchandiser
Saks OFF 5TH
2000.01 - 2007.04
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Education
Bachelor of Arts - Business English
DELHI UNIVERSITY
INDIA04.1998
DIPLOMA - FASHION DESIGNING
International Polytechnic For Women
Uttaradit, Thailand08.1997
Skills
- Guest relations training
- Subtle and effective sales skills
- Opening and closing procedures
- Inventory management
- Adapt to diverse groups
- Sales training
- Upselling
- Interpersonal skills
- Customer service focus
- Bilingual (English, Hindi )
Certification
Diploma in Cutting & Tailoring from Women’s Technical Institute, Netaji Nagar (New Delhi) in 1995.
Diploma in Embroidery from Women’s Technical Institute, Netaji Nagar (New Delhi) in 1996
Timeline
Duty Free Representative ( Salesperson )
Hidesign
2016.11 - 2024.04
Sales Associate
CaratLane
2012.11 - 2017.10
Merchandiser
Saks OFF 5TH
2000.01 - 2007.04
Bachelor of Arts - Business English
DELHI UNIVERSITY
DIPLOMA - FASHION DESIGNING
International Polytechnic For Women
Diploma in Cutting & Tailoring from Women’s Technical Institute, Netaji Nagar (New Delhi) in 1995.
Diploma in Embroidery from Women’s Technical Institute, Netaji Nagar (New Delhi) in 1996
Similar Profiles
Bhavithiran Alias SabarinathanBhavithiran Alias Sabarinathan
Purchase Executive at HIDESIGN INDIA PVT LTDPurchase Executive at HIDESIGN INDIA PVT LTD
POOJA SONIPOOJA SONI
Retail Manager at HIDESIGN INDIA PVT. LTDRetail Manager at HIDESIGN INDIA PVT. LTD
Yedhu Krishnan SYedhu Krishnan S
Regional Head at Hidesign India Pvt LtdRegional Head at Hidesign India Pvt Ltd