Overview
Work History
Education
Language Skills
Training
Other Relevant Experience
Timeline
Generic

Reema Masoud

Budapest

Overview

24
24
years of professional experience

Work History

Senior Staff Development Officer

UNHCR, UN
04.2019 - Current
  • Heading the Operational Agility and Innovation Learning Unit
  • Promote learning culture among UNHCR and partner agencies across UNHCR operations
  • Identify learning needs taking into account performance/skills based methodologies and Action Mapping preparedness learning gaps among staff and partners
  • Support monitoring and evaluation to enhance/enrich and develop workforce performance
  • Developed job-specific competencies and performance standards.
  • Developed and executed performance management programs to increase employee engagement and productivity.

Senior Protection Coordinator

UNHCR, UN
03.2017 - 04.2019
  • I worked as Senior Protection Coordinator responsible for the largest Verification project ever conducted globally with $40M budget to verify the data of 2.7M Syrians in Turkey. This is a politically sensitive project especially that the government counterpart is taking the lead of the implementation. I am responsible for ongoing communication & coordination with the Turkish government requiring a high level of diplomacy to ensure UNHCR protection mandate and standards are mainstreamed. I am managing the movement of UNHCR third party staff (550 staff) who are conducting the verification. Managing this huge project internally (with supply, program, protection, CwC, external relations) & externally with the local authorities, partners, community leaders & donors has given me the utmost experience of managing large programs at this scale.

Emergency Management Training Officer

UNHCR, UN
03.2016 - 03.2017
  • Promote emergency preparedness and learning culture among UNHCR partner agencies particularly in UNHCR operations mainly Arabic-speaking countries.
  • Identify learning needs taking into account nature of emergencies particularly in the North Africa/Middle East region, work to fill emergency preparedness learning gaps among staff and partners
  • Support monitoring and evaluation to enhance/enrich and develop learning content and approaches
  • Act as Protection Officer in Thessaloniki-Greece from 10 May, 2016 Until 11 July, 2016 to manage the protection desk at the registration center for the Pre-Registration exercise conducted by the Greek Asylum Service/supported by UNHCR.

Program Development Officer

UNOPS, UN
12.2014 - 02.2016
  • Act as UNOPS focal point in Lebanon
  • Establish/set up UNOPS Office in Beirut
  • Position UNOPS as per strategic direction of the agency
  • Fundraise and expand UNOPS presence in the country as per agency mandate: Project Management, Procurement, Infrastructure
  • Communicate regularly with donors and partners to identify areas of needed support
  • Conduct needs assessments and information analysis to identify gaps in services and areas where UNOPS interventions are needed

Humanitarian and Coordination Specialist

UNFPA - NORCAP secondee, UN
09.2013 - 11.2014
  • Ensure inclusion of RH, GBV, and gender concerns in joint UNCT/UNDAC missions and other rapid assessments
  • Assist in the preparation for and participate in coordination meetings (both internal and external) relating to humanitarian/ emergency response, and ensure follow up
  • Provide overall advice on the content, revision and update of the RRP/3RP/LCRP/other
  • Liaise with UNFPA RO, regional hub and HQ units to share information, provide necessary updates and seek guidance as necessary.
  • Identify new partners who could be entrusted with implementation of various programme interventions supported by UNFPA
  • Advise the UNFPA CO on emerging priorities that require further coordination and identify/suggest areas of collaboration with humanitarian agencies and national counterparts to address RH, HIV/AIDS, youth, gender and GBV issues in their plans, and programmes.
  • Ensure an ongoing and timely flow of information within the humanitarian office team
  • Liaise with community organizations, faith-based organizations, and community leaders to increase their participation in the process of planning, monitoring and evaluating activities.
  • Identify and suggest new implementing partners based on comparative advantage and areas of expertise
  • Participate in CO humanitarian meetings as needed
  • Advocate for inclusion of UNFPA’s mandate in emergency response and ensure UNFPA is well positioned in resource mobilization efforts, including humanitarian funding mechanisms such as CAP/Pooled Fund/Common Humanitarian Funds/Flash Appeal/ CERF/multi donor trust fund, ECHO, etc.
  • Develop proposals for funding based on identified needs and strategic priorities as spelled out in the humanitarian response framework
  • Contribute to preparing donor progress and final reports (both individual and consolidated)
  • Contribute to meetings in-country with donors to discuss resource mobilization
  • Act as GBV Specialist as the post was not filled at UNFPA. Follow up and establishment of the GBV humanitarian program in Lebanon and serve as c-lead to the interagency GBV task force at national level in Lebanon.

Partnership Program Manager

International Rescue Committee (IRC), INGO
03.2012 - 09.2012
  • Responsible of the Partnership Support Program at IRC in Jordan and in Syria (cross-boarder program)
  • Assure partner’s compliance with the sub-award agreements and respect of accountability principles
  • Conduct rapid organizational assessments and identify areas where training and technical assistance will strengthen partner organizations’ ability to implement program activities and manage funds
  • Designed and provided training and technical assistance identified in the assessments to local partner staff to strengthen their ability to operate in emergency environment
  • Provide technical assistance to partners in Syria around issues pertaining to the protection of women in humanitarian settings
  • Ensure that projects are monitored robustly and that lessons learned are incorporated into program implementation and development including the design of proper and contextualized monitoring tools
  • Ensure that program activities are reported upon in a timely, accurate and well-presented manner in compliance with IRC and/or donor requirements.
  • Contribute to the development of proposals to ensure continued programming

Community Development Specialist: Gender Mainstreaming and Disability Program

UNRWA HQ Amman, UN
01.2012 - 03.2012
  • Responsible for the management and technical aspects of the Disability Program in UNRWA’s 5 fields of operations (Jordan, Lebanon, Syria, West Bank, and Gaza) within the Social Services Division.
  • Responsible the management and the technical aspect of the Gender component in the fields of operation within the Social Services Division
  • Drafting organizational policies on Gender mainstreaming in the agency and on disability policies for the fields
  • Provide field staff with necessary training on related aspects for the implementation of the disability program and gender mainstreaming

Programme Specialist: Humanitarian Affairs

UNFPA, UN
07.2011 - 12.2011
  • Initiate coordination meetings and mechanisms for addressing GBV under the protection cluster, reproductive health under the health cluster and mental health and psychosocial support
  • Conduct assessments of humanitarian needs
  • Ensure overall gender mainstreaming in agencies service provision
  • Monitor implementation of UNFPA GBV and protection projects at the border, providing feedback to CO and ASRO on a regular basis. The humanitarian coordinator should flag any potential problems in the project for quick resolution
  • Set up in coordination with the CO and ASRO the UNFPA response program in Western Libya.
  • Provide technical support to UNFPA partners in Tunis and Libya

Social Development Specialist: Disability and Gender Mainstreaming

UNRWA HQ Amman, UN
01.2010 - 05.2011
  • Responsible for the management and technical aspects of the Disability Program in UNRWA’s 5 fields of operations (Jordan, Lebanon, Syria, West Bank, and Gaza) within the Social Services Division.
  • Responsible the management and the technical aspect of the Gender component in the fields of operation within the Social Services Division
  • Drafting organizational policies on Gender mainstreaming in the agency and on disability policies for the fields
  • Provide field staff with necessary training on related aspects for the implementation of the disability program and gender mainstreaming

Program Officer - Protection

Danish Refugee Council - DRC, INGO
05.2009 - 12.2009
  • Follow up DRC projects in the North Iraq (monitoring and evaluation)
  • Oversee the work of the Protection Assistance Centres under the UNHCR project in various areas in Iraq.
  • Oversee the Governorate Emergency Cells performance and provide remote support for those GECs and staff working on them
  • Provide technical support for the field offices in issues of social development, Gender, protection, capacity building etc.

Strategic Planning Assistant

UNOPS, UN
11.2008 - 05.2009
  • Working was for the Iraq Program
  • Elaborate the strategic plan, focusing on relevance and effectiveness of services and the sustainability.
  • Elaborate the annual Management Plan and develop mechanisms to ensure its implementation.
  • Design internal policies project grant management.
  • Elaborate proposals for strategic positioning of UNOPS in the UN System regarding electoral education.
  • Member of the UN Gender Task Force for Iraq Mission

Associate Community Services Officer

UNHCR, UN
06.2008 - 10.2008
  • Establish Community Services approach at UNHCR office in Tripoli
  • Conduct social counseling for refugees ( Includes BID, identifying SGBV cases, basic psychological counseling, referrals…etc)
  • Promote issues and provide technical advices on SGBV, ADGM, and Prevention of Sexual Exploitation in the office through training staff and Implementing partners, and reviewing Program documents.
  • Design SOPs for responding to SGBV and another services.
  • Conduct regular visits to detention centers, to assess detained refugees living conditions; report and respond to their psychosocial needs, and make proper action.

Project Manager

Care International - Jordan, INGO
06.2007 - 05.2008
  • Responsible for managing three projects at Care International in Jordan, as listed below:
  • Project Manager (Community Assistance and Action Project) Funded by International Rescue Committee (IRC) to assist vulnerable Iraqi (Urban) refugees in Jordan.
  • Project Manager (Prevention of Sexual Exploitation & Abuse) Funded by Care USA & HAP International.
  • Project Manager (Reducing Gender Based Violence - Urban Refugees Project) Funded by the Dutch Embassy in Jordan.

Project Coordinator - Civil Society

Care International - Jordan, INGO
06.2006 - 04.2007
  • Supervise the capacity building programme of civil society organizations in rural areas in Jordan in terms of providing training and technical support in strategic planning, village mapping, fund raising and other related issues

Woman and Child Programme Coordinator

Care International - Jordan, INGO
08.2004 - 09.2006
  • Responsible for running the women and children programme for Iraqi refugees funded by the UNHCR including organizing activities, workshops and providing counselling for the most vulnerable clients of refugees especially women

English Language Teacher

Arab Model Schools, Private Sector
09.2003 - 06.2004
  • Teaching all English subject to children in the 2nd Grade.

Business Correspondence Officer

Dimlaj Industrial Group, Private Sector
01.2002 - 11.2002
  • Responsible for all correspondence overseas for the import-export issues of the company and following up transactions.

Education

Masters Degree - Women Studies

University of Jordan
06.2006

Bachelor's degree - English Language and Literature

Amman Private University
06.2000

Language Skills

Arabic: Written: Mother Tongue, Oral: Mother Tongue
English: Written: Working Proficiency, Oral: Working Proficiency

Training

  • 01.04.2011 - 26.05.2011, Tools for gender sensitive planning and implementation, Online course
  • 01.12.2010 - 31.12.2010, Gender: different needs-equal opportunities, Online course
  • 07.02.2010 - 11.02.2010 UNRWA, ToT Sexual Exploitation and Abuse, Amman, Jordan
  • 07.06.2009 - 11.06.2009 , Emergency Preparedness and Response, Erbil, Iraq
  • 10.03.2009 - 12.03.2009 , Monitoring and Evaluation, Amman, Jordan
  • 01.05.2008 - 31.05.2008 , The Equal Status & Human Rights of Women in MENA Region, Casablanca, Morocco
  • 01.11.2007 - 31.12.2007 , The Equal Status & Human Rights of Women in MENA Region, Lund, Sweden
  • 01.03.2007 - 31.03.2007 UNICEF, Sexual Exploitation and Abuse Focal Points Training, Amman, Jordan
  • 01.01.2007 - 31.01.2007 , Investigating Sexual Exploitation, Cairo, Egypt
  • 01.12.2005 - 31.12.2005 UNHCR, SGBV training, Amman, Jordan
  • 01.08.2005 - 31.08.2005 , Forum Theatre in Development, Amman, Jordan
  • 01.04.2005 - 30.06.2005 UNHCR, Basic Counseling Skills, Amman, Jordan
  • 01.03.2005 - 31.03.2005 UNHCR, Protection Training, Amman, Jordan

Other Relevant Experience

  • 01.03.2010 - 31.12.2012
  • I did some consultancy work for UN and International NGOs in (Jordan, Lebanon, Yemen, Syria, Iraq):
  • Translation of the UNHCR Handbook on the Psychosocial Support for Iraqi Refugees in Syria
  • Setting up the Psychosocial Support Centre for DRC in Diyala – Iraq and one year coaching for staff
  • Development of monitoring tools for DRC Centre and training staff in Iraq
  • Setting up the Convenio and project proposals for AECID partners in WB, Gaza, Lebanon, and Jordan
  • Evaluation for the Foundation for Future fund for the Legal Aid Centre in Jordan
  • Conducting lessons learned for AECID - Solidaridad International Programme in the region
  • Evaluating AECID/RESCATE Convenio on community development and women empowerment in Jordan and Syria.
  • Training Partners Yemen field staff on Social Survey Tools.
  • Evaluation on behalf of the Open Society Foundation for the Legal Aid project targeted to Iraqi Refugees in Jordan.

Timeline

Senior Staff Development Officer

UNHCR, UN
04.2019 - Current

Senior Protection Coordinator

UNHCR, UN
03.2017 - 04.2019

Emergency Management Training Officer

UNHCR, UN
03.2016 - 03.2017

Program Development Officer

UNOPS, UN
12.2014 - 02.2016

Humanitarian and Coordination Specialist

UNFPA - NORCAP secondee, UN
09.2013 - 11.2014

Partnership Program Manager

International Rescue Committee (IRC), INGO
03.2012 - 09.2012

Community Development Specialist: Gender Mainstreaming and Disability Program

UNRWA HQ Amman, UN
01.2012 - 03.2012

Programme Specialist: Humanitarian Affairs

UNFPA, UN
07.2011 - 12.2011

Social Development Specialist: Disability and Gender Mainstreaming

UNRWA HQ Amman, UN
01.2010 - 05.2011

Program Officer - Protection

Danish Refugee Council - DRC, INGO
05.2009 - 12.2009

Strategic Planning Assistant

UNOPS, UN
11.2008 - 05.2009

Associate Community Services Officer

UNHCR, UN
06.2008 - 10.2008

Project Manager

Care International - Jordan, INGO
06.2007 - 05.2008

Project Coordinator - Civil Society

Care International - Jordan, INGO
06.2006 - 04.2007

Woman and Child Programme Coordinator

Care International - Jordan, INGO
08.2004 - 09.2006

English Language Teacher

Arab Model Schools, Private Sector
09.2003 - 06.2004

Business Correspondence Officer

Dimlaj Industrial Group, Private Sector
01.2002 - 11.2002

Bachelor's degree - English Language and Literature

Amman Private University

Masters Degree - Women Studies

University of Jordan

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