Zuora
Shumi Brigit
Tisselt
Summary
Reliable team player with strong organisational skills. A coachable and dependable candidate who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
5
5
Languages
2
2
years of post-secondary education
Work History
Programmer Analyst, Advisory Jr HR
Cognizant Technology Solutions
Budapest
03.2023 - 05.2024
- DocuSign: Core Non-Tech French, Ensuring proper business processes
- Provided ongoing support for more than 20+ users per day experiencing issues or requiring assistance with application functionality.
- Identified causes of issues within applications and determined which modifications needed to be made.
- Identified opportunities for process improvement within the team, implementing changes that led to increased efficiency and collaboration among members
Advisor 'IBZ PROJECT UKRAINE 2022' FEDASIL
WEngage
Leuven
03.2022 - 08.2022
- Receiving 50+ daily Inbound calls , Guaranteeing accurate transmission of information, Addressing key questions to Belgian Immigrations Services 'FEDASIL'
- Contributed insights during team meetings aimed at optimizing firm-wide processes and procedures for increased efficiency.
- Maintained up-to-date knowledge on regulations.
- Gathered and analysed feedback to inform about service improvements
CEO
Gravity Clad
Wezembeek-Oppem
10.2018 - 02.2022
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Drove profitability with thorough financial analysis and strategic decision-making.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Managed 20+ partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with 6+ industry partners and competitors to support strategic business objectives.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Achieved company growth by implementing strategic plans and streamlining operations.
Education
Bachelor’s In International Relations - International Relations
Eötvös Loránd University (ELTE)
Budapest, Hungary 08.2022 - Current
High School Diploma -
Lycée La Retraite Du Sacré-Cœur
09.2013 - 2015.07
Skills
Effective communication and interpersonal skills
Additional Information
My areas of interest include:
Political, Peace and Humanitarian
- Rule of Law
- Policy Analysis
- Migration Discourse
- Humanitarian and Human Rights Affairs
- Globalisation and sustainable development
Management and Administration
- Ethics
- Finance
- Business and Administration
- Management and Analysis
Software
Bob 50
DocuSign
Salesforce
Microsoft Tools
Genesys cloud
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is not only for what we do that we are held responsible, but also for what we do not do.
Molère
Timeline
Programmer Analyst, Advisory Jr HR
Cognizant Technology Solutions
03.2023 - 05.2024
Bachelor’s In International Relations - International Relations
Eötvös Loránd University (ELTE)
08.2022 - Current
Advisor 'IBZ PROJECT UKRAINE 2022' FEDASIL
WEngage
03.2022 - 08.2022
CEO
Gravity Clad
10.2018 - 02.2022
High School Diploma -
Lycée La Retraite Du Sacré-Cœur
09.2013 - 2015.07
Areas Of Specialization
- Diplomacy and International Relations
- Conflict Management and Resolution; Mediation
- Functioning of the European Union
- Communication and Consultancy
Activities
EUROPEAN YOUTH EVENT: European Parliament Strasbourg, France - June 2023
- In the shoes of an MEP: Meet and discuss with European politicians
- Minister for a day: Role-play on negotiating and adopting decisions in the EU Council
- Solving community problems: How to shape policy making
EUROPEAN YOUTH EVENT: European Youth Parliament Berlin, Germany - April 2024
The five pillars of the event:
- European Elections
- United Europe
- Sustainable Europe
- Innovative Europe
- Capacity-building of youth NGOs
Activities
EUROPEAN YOUTH EVENT: European Youth Parliament Berlin, Germany - April 2024
The five pillars of the event:
- European Elections
- United Europe
- Sustainable Europe
- Innovative Europe Capacity-building of youth NGOs
EUROPEAN YOUTH EVENT: European Parliament Strasbourg, France - June 2023
- In the shoes of an MEP: Meet and discuss with European politicians
- Minister for a day: Role-play on negotiating and adopting decisions in the EU Council
- Solving community problems: How to shape policy making
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