Soneintha Lovanxay

-Replying to applicant's emails, screening replies, and scheduling interviews by senior HR staff.

Post job ads on general career websites, university and college career websites, and internship websites.

• Assist senior coaches in preparing materials.

• Composed routine correspondence and prepared reports, and replies to requests for information within areas of responsibility
• Resolved guest complaints to maintain customer satisfaction and workforce effectiveness.

• Provide exceptional customer support, coordinate appointments, and manage post-service follow-ups to ensure satisfaction
• Maintained accurate records, assisted with warranty claims, and coordinated parts ordering
• Collect and analyze feedback for continuous improvement, inform customers about service packages, and resolve complaints efficiently.