Suzana Rukavina, PhD, CAMS

Understand and operate the CDD process to ensure accurate and timely of service in accordance with SLAs. Monitor assigned queues in the CDD tool and prioritize workload.
Conduct on demand CDD screening for counterparties in accordance with the risk based CDD process.
Monitor the continuous monitoring reports for new matches.
Instigate follow-up reviews at frequencies determined by the risk rating for the counterparties or agents.
Review any matches to establish validity and, if appropriate, recommend next steps which may include moving to a higher level of rigor, or escalate - include recommendations on action based on precedents
Ensure that the rationale for all decisions is annotated as needed in the CDD tool
Compile as appropriate and send CDD request forms to counterparties as required, as well as analyzing subsequent responses and propose the appropriate risk level to be assigned.
Draft any mitigating actions to be sent to BP business requesters.
Securely store all information in accordance with the requirements of the CDD Practice and policy ensuring compliance with any data privacy.

• Performing CDD on current, new, and/or potential customers based on risk mitigation controls and certain trigger events
• Identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested
• Performing open-source research and/or through third-party vendors to gather essential due diligence-related information
• Ensuring documentation is reviewed and assessed as sufficient to support the progression of anticipated customer activity
• Considering and completing an effective profile assessment of the customer and their attributes as presented during the onboarding process
• Drafting SAR narratives to report activity deemed unusual and/or suspicious
• Assessing the risk level of referred profiles that may or may not meet the risk criteria expected from escalations
• Having a deep understanding of different business models, customer types, country risks, and regulatory requirements across multiple geographies

• Reviewing publicly available sources for information pertaining to CDD
• Investigating cultural EU nuances regarding documents provided by the customers
• Preparing financial data files and reports as per SLAs agreed with the client and maintaining daily work statistics
• Reviewing the transaction, associated accounts, and highlighting if unusual activity is indicated as per defined processes
• Performing research, verification, and analysis of the data, and arriving at the conclusion
• Narrating investigation outcome in a specific format for further escalation
• Developing process & industry knowledge based on fraud and anti-money laundering trends
• Learning and demonstrating a sound understanding of compliance risks and controls

• Adverse media screening and monitoring
• Performing third-party screening against negative information and data sources
• Identifying fraudulent third-party activities and performing ongoing monitoring
• Working within the agreed timelines, quality, and quantity standards
• Participating in generating improvement ideas

• KYC / EDD / Third-Party Risk
• Investigating the most complicated shareholding structures, identifying the ultimate beneficial owners or controlling parties, and outlining them
• Sanctions screenings, adverse media, court records, litigation, and regulatory violations checks, identifying politically-exposed persons by using OSINT (Open Source Intelligence)
• Mostly in the LATAM countries, but also across multiple geographies
• Summarizing the findings and producing customer due diligence reports, all in accordance with the relevant anti-money laundering regulations

• Translation/proofreading (QA) and tech check of subtitles (EN: HR)

• Translation and review (EN: HR, ES: HR) of legal, economic, technical documentation

• Translation and review of business-related literature (EN: HR, EN: SRB)

• Courses taught: Spanish I and II
• Designing, preparing, and developing teaching materials; delivering lectures; assessing students' coursework; setting and marking examinations; attending and contributing to professional conferences and seminars

• Delivering English classes for secondary school students

• Administrative and managerial work, simultaneous and consecutive translation