JIRA, Confluence
Szabina Gazso
People Centric Executive/Organizational Development Specialist/Transformation And Change Expert/Strategic Consultant
Budapest
Summary
Innovative and result-driven executive with 10+ years of experience in transformation, change management, strategic consultancy and people leadership.
Renowned for driving impactful organizational change and empowering teams to reach their full potential.
Certified Agile Coach, Action Learning Team Coach, Project Management Professional(PMP) and Organizational Design Professional (CODP).
Deeply passionate about people, have a solution focused mindset, committed to deliver tailor-made strategies that drive sustainable growth. My mission is to inspire organizations and individuals to embrace change, fostering resilience and agility to thrive in the AI-driven super-dynamic environment.
Overview
2025
2025
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Transformation Director
Magyar Telekom Nyrt
8 2022 - 11.2024
- Leading the transformation journey of MT with a mission to became a learning organization where the transparency, inspect and adapt pillars of agile are in the DNA of the community.
- Proven leadership skills resulting in record-breaking Pulse survey results within a team of 40+ agile coaches and transformation experts.
- Successfully designed and managed cultural, process change initiatives that significantly enhanced team productivity, engagement and targeted business results.
- Accelerate leadership growth with solution-focused approach and action learning toolkit with state of the art leadership development program.
- Driving and shaping the corporate OKR process all along the lifecycle of the strategic goal setting including the design, the reporting and the related events.
Agile Coach Chapter Lead/Team Lead
Magyar Telekom
03.2019 - 07.2022
- Leading change and transformation initiatives, mentoring/coaching executives leaders, teams and individuals on agile values, agile agnostic practices that enables better individual and business performance.
- Founder of the Microservice Guild, driving innovation in service development and flexible architecture.
- Leading training sessions for scrum masters, product owners, chapter leads on hard skills and soft skills.
- Facilitating events from strategy creation to big room planning, retrospectives thriving for an effective and efficient teamwork and tangible outcome.
- Responsible for people leading, mentoring and development of 8+ agile coaches and transformation experts.
Senior Project Manager/Agile Coach
Edreams Odigeo, Liligo
07.2016 - 02.2019
- Introduced Kanban and agile best practices to streamline project and software delivery and increase revenue and customer experience.
- Managed cross-functional teams, ensuring on-time delivery of high-impact projects.
- Created a data based and flexible framework with high empowerment for teams to creatively solve challenges and deliver results.
- Regularly consulted the C-level executives, driving transparency and alignment of business objectives, financial and CEX results.
- Editor and founder of the corporate wide highly successful "Weekly Bulletin" to further improve the transparency, the shared goals, values and celebrate success together.
Project Manager, Senior Expert
Magyar Telekom
10.2014 - 06.2016
- Design Lead and PM of a comprehensive corporate digital transformation program.
- Project Manager for Small Office Home Office (SOHO) CRM and Billing consolidation project
- Plan, design and manage the delivery of all fix SOHO business processes (TV, Internet, Voice) to enable customer handling from new Siebel, EPC and Amdocs systems.
- Plan, design and deliver the new sellable and billable portfolio of SOHO business.
- Prepare migration design and migration strategy of SOHO customers.
- Fulfill classic project management tasks based on PMI principles during the whole lifecycle of the project.
Head of Program Management Office
Magyar Telekom, Project Delivery Department
05.2013 - 10.2014
- Establish the PMO for the IT Department, leading a team of 20 project managers and project admins.
- Create consistent methodology, framework, tools and strategic alignment across key programs and projects.
- Main processes operated on a daily basis:
- - Program Governance and Integration management (including reporting, risk mgmt, issue mgmt, phase review, etc.)
- - Scope and configuration management
- - Communication and stakeholder management
- - Resource management
- - Budget management
- - Back-office and admin support
Manager Consultant/Strategic Consultant
Vialto Consulting
01.2008 - 04.2013
- IT project lead for billing legacy development, integration and testing in a complex transformation project; Telco; Hungary
- Prepare legacy impact analyses of the IT architecture for Siebel integration project; Telco; Macedonia
- PM support of SI selection, contracting and design phase for a CRM&Billing&EPC business transformation project; Telco; Hungary
- Bid and tender mgmt for SAS Campaign Mgmt system implementation; Telco; Hungary
- IT PM support for an integrated loyalty system implementation; Telco; Hungary
- XML development and strategic consulting for a document management system implementation; Public Sector, Hungary
- IT audit and implementation support of a workforce management system; Aviation and Public Transport, Hungary
Education
Master of Science -
Eotvos Lorand Scientific University, MA
09.2001 - 6 2006
Skills
Transformation and change management
Organizational Design and Development
OKR and strategic consultancy
Leadership and team development
Product design: Design sprint, Service Design, UX
Project and Program Management, PMO
Coaching and mentoring
Creativity and innovation
Software
Git, Jenkins, Kubernetes, Kafka
Figma, Axure - prototyping
ChatGPT
Certification
Kanban Management Professional, Kanban University, David J. Anderon School of Management
Timeline
Certified Organisational Design Professional
11-2024
Kanban Management Professional, Kanban University, David J. Anderon School of Management
12-2020
Professional Scrum Master - PSMI Scrum.org
04-2019
Agile Coach Chapter Lead/Team Lead
Magyar Telekom
03.2019 - 07.2022
Digital Product Designer - UX Studio
05-2018
Google - Online Marketing Certificate
08-2017
PMP - Project Management Professional (first 2014, renewel in 2017)
05-2017
Senior Project Manager/Agile Coach
Edreams Odigeo, Liligo
07.2016 - 02.2019
Project Manager, Senior Expert
Magyar Telekom
10.2014 - 06.2016
Head of Program Management Office
Magyar Telekom, Project Delivery Department
05.2013 - 10.2014
Manager Consultant/Strategic Consultant
Vialto Consulting
01.2008 - 04.2013
Master of Science -
Eotvos Lorand Scientific University, MA
09.2001 - 6 2006
Transformation Director
Magyar Telekom Nyrt
8 2022 - 11.2024
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