Szabolcs Dákó
Security Delivery Specialist
Székesfehervár
Summary
I have 12+ years of IT experience from companies such as IBM. As a security delivery specialist, I facilitated various compliance processes. For example, I improved the security health check process, which resulted in a 30% decrease in the vulnerability findings and as a result of the new performance management system I introduced, customer satisfaction has improved by 25%. My most recent job I successfully prepared and managed PCI DSS, PCI 3DS and PCI PIN Audits and led the company ISO27001 certification preparation.
Given my solid IT experience and proven track record, especially in customer service organizations, I feel ready to take on the Security Delivery Specialist role at your company.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Security & Compliance Officer
BPC Payments Services Zrt.
04.2023 - Current
- Mitigated security risks by proactively identifying gaps in existing policies and recommending improvements.
- Assisted in negotiating contracts with external partners, ensuring adherence to relevant regulatory requirements throughout the partnership lifecycle.
- Collaborated closely with the Pre Sales and Sales Team on high-profile cases involving contracts, implementation solutions and various other topics.
- Implemented successful remediation efforts following audit findings, minimizing adverse consequences for the organization.
- Designed risk assessment frameworks to evaluate organizational vulnerabilities and prioritize areas requiring attention.
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Developed comprehensive training programs to increase employee awareness of security and compliance requirements and expectations.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Advised senior management on strategic planning initiatives, incorporating compliance considerations into decision-making processes.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
Security Delivery Specialist
IBM and later Kyndryl
05.2016 - 03.2023
- 6+ years experience in security and compliance in an enterprise environment (i.e audit, ID management, Risk)
- Responsible for driving compliance to IBM Internal and client policies, and to external
- This role is also responsible for the assessment and management of IT risks
- Collecting and analyzing IBM Global Operational Metrics to ensure satisfactory compliance posture of the account by coordinating with operations teams, formulating action plans, and monitoring progress
- Conducting periodic reviews of internal process to ensure compliance measurements are aligned to global process alignment
- Providing recommendations to resolve account management, technical and delivery teams on compliance exposure
- Performing, reviews, communicates to account management, and tracks risk assessments on identified threats for the account and recommends appropriate resolutions
- Positive attitude and goal oriented
Mainframe Operator
IBM
12.2012 - 05.2016
- Monitoring various mainframe systems
- 1st level error handling
- Active Directory Management
- Executing scheduled upgrades to the systems
Financial advisor
Top Magnetár Kft
07.2010 - 12.2012
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Facilitated new client onboarding process and investment account setup.
Service Center Specialist
Synergon Rendszerintegrátor Kft
03.2008 - 10.2010
- Remote Support
- Help Desk Ticketing
- Active Directory Management
- Network Monitoring & Management
Education
Bachelor of Science - Computer Science
Széchenyi István University
Győr 09.2001 - 2005.01
Skills
Internal Controls
Risk Management
Audit management
Compliance reviews
Data privacy
Disaster Recovery Management
Payment Processing
Analytical Skills
English - Intermediate
Accomplishments
Security Standards : ITCS104 ; ITSS ; SOC2 ; ISO 27001
Payment Processing Standards : PCI (PCI DSS ; PCI 3DS ; PCI PIN)
Security tools: MAD ; CIRATS ; ITIM ; AccessHub ; Wazuh ; Sentinel One ; Nessus ; Splunk
Ticketing tools : TSRM ; SCCD ; Maximo ; ASO ; Lotus Notes ; ServiceNow ; JIRA
User and entity behavior analytics (UEBA)
2+ years experience in system administration on mainframe & Windows servers
5+ years experience in Agile Methodologies and Practices
Certification
AWS Certified Cloud Practitioner
Timeline
Security & Compliance Officer
BPC Payments Services Zrt.
04.2023 - Current
Security Delivery Specialist
IBM and later Kyndryl
05.2016 - 03.2023
Mainframe Operator
IBM
12.2012 - 05.2016
Financial advisor
Top Magnetár Kft
07.2010 - 12.2012
ITIL V2 Foundation
10-2009
Service Center Specialist
Synergon Rendszerintegrátor Kft
03.2008 - 10.2010
Bachelor of Science - Computer Science
Széchenyi István University
09.2001 - 2005.01
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