Szabolcs Sárai
Budapest
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Return Agent
Klass Wagen Hungary
10.2022 - 05.2023
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
- Managed multiple tasks in high-volume environment.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Warehouse Picker
Lidl
01.2022 - 10.2022
- Collaborated with team members to achieve daily pick and pack goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Kept tidy and organized warehouse to comply with cleanliness standards.
Carpenter
Leo Team - NPH Works
07.2021 - 12.2021
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Followed established job site safety regulations and maintained safe and clean work area.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Planned and executed work with proper tools and materials to maximize efficiency.
Education
High School Diploma -
Zrínyi Miklós High School
Budapest06.2021
Skills
- Contract Management
- Critical Thinking
- Team Goals
- Client Needs Assessment
- Heavy Lifting
- Creative Solutions
- Cleaning and Organizing
- Microsoft Word
- Conflict Mediation Abilities
- Providing Feedback
- Return Processing
Languages
Hungarian
Native language
English
Upper intermediate
B2
Timeline
Return Agent
Klass Wagen Hungary
10.2022 - 05.2023
Warehouse Picker
Lidl
01.2022 - 10.2022
Carpenter
Leo Team - NPH Works
07.2021 - 12.2021
High School Diploma -
Zrínyi Miklós High School
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