Summary
Overview
Work History
Education
Skills
Timeline
Generic
SZILVIA SZILÁGYI

SZILVIA SZILÁGYI

Pécs

Summary

  • Business Studies, Erasmus Scholarship
  • Majoring in Marketing (MSc), Majoring in English (MA)
  • Skills: Supply Chain Management, Market Analysis, Project Management
  • Branch: Automotive Industry, Telecommunication, Industrial Automatization

Overview

17
17
years of professional experience
3
3
Languages

Work History

Business Support Operations Specialist

IBM Capital Hungary Kft. and Periodot Financing Solution since Sept 2021.
09.2019 - Current
  • Money collection
  • Order management
  • Customer claim handling
  • Processing transactions like a bank (refund, concession, write on)

Market Analyst

Controsys Irányítástechnikai Kft
05.2019 - 09.2019
  • Working with Google Analytics, Google Ads, Google Ads Editor
  • Attend several trainings in terms of industrial automatization

Market Data Analyst

Hyundai Motor Europe Technical Center GmbH
01.2014 - 01.2017
  • Making presentations and analyses on trends of the automotive industry (regular sales reports)
  • Supporting product planning and strategy
  • Ad-hoc queries, reports (Jato, IHS input) E.g: engine type development, potential of CO2 reduction
  • Visit of automotive related conferences and industrial fair
  • Support of corporate culture related activities
  • Participate on testing competitors` vehicles

Country Manager

Looki Publishing GmbH
11.2011 - 12.2013
  • Customer claim handling
  • Support online game publishing, localization

Operational Support, Logistics Cost Analyst

Geodis Calberson Hungaria Kft
04.2010 - 09.2011
  • Supply Chain Management- 4PL
  • Analysis of business solutions - warehousing and transportation related cost-saving initiatives
  • Customer Relationship Management, Escalation management, customers: IBM, OBS
  • KPI management, root-cause analysis
  • Report optimization, continuous improvement
  • Documentation of process changes

Customer Support Officer

Elcoteq Hungaria Kft
09.2007 - 05.2009
  • Cross-department Project Coordination in order to achieve 100% On Time Delivery- Supply Chain Management
  • Customers: Humax, Nokia

Education

MA - English Studies

University of Pécs, Received Erasmus Scholarship (Denmark)

MSc - Business and Economy, Marketing

University of Pécs

Skills

3 Years’ experience working within the data analytics

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Timeline

Business Support Operations Specialist

IBM Capital Hungary Kft. and Periodot Financing Solution since Sept 2021.
09.2019 - Current

Market Analyst

Controsys Irányítástechnikai Kft
05.2019 - 09.2019

Market Data Analyst

Hyundai Motor Europe Technical Center GmbH
01.2014 - 01.2017

Country Manager

Looki Publishing GmbH
11.2011 - 12.2013

Operational Support, Logistics Cost Analyst

Geodis Calberson Hungaria Kft
04.2010 - 09.2011

Customer Support Officer

Elcoteq Hungaria Kft
09.2007 - 05.2009

MA - English Studies

University of Pécs, Received Erasmus Scholarship (Denmark)

MSc - Business and Economy, Marketing

University of Pécs
SZILVIA SZILÁGYI