SZILVIA SZILÁGYI
Pécs
Summary
- Business Studies, Erasmus Scholarship
- Majoring in Marketing (MSc), Majoring in English (MA)
- Skills: Supply Chain Management, Market Analysis, Project Management
- Branch: Automotive Industry, Telecommunication, Industrial Automatization
Overview
17
17
years of professional experience
3
3
Languages
Work History
Business Support Operations Specialist
IBM Capital Hungary Kft. and Periodot Financing Solution since Sept 2021.
09.2019 - Current
- Money collection
- Order management
- Customer claim handling
- Processing transactions like a bank (refund, concession, write on)
Market Analyst
Controsys Irányítástechnikai Kft
05.2019 - 09.2019
- Working with Google Analytics, Google Ads, Google Ads Editor
- Attend several trainings in terms of industrial automatization
Market Data Analyst
Hyundai Motor Europe Technical Center GmbH
01.2014 - 01.2017
- Making presentations and analyses on trends of the automotive industry (regular sales reports)
- Supporting product planning and strategy
- Ad-hoc queries, reports (Jato, IHS input) E.g: engine type development, potential of CO2 reduction
- Visit of automotive related conferences and industrial fair
- Support of corporate culture related activities
- Participate on testing competitors` vehicles
Country Manager
Looki Publishing GmbH
11.2011 - 12.2013
- Customer claim handling
- Support online game publishing, localization
Operational Support, Logistics Cost Analyst
Geodis Calberson Hungaria Kft
04.2010 - 09.2011
- Supply Chain Management- 4PL
- Analysis of business solutions - warehousing and transportation related cost-saving initiatives
- Customer Relationship Management, Escalation management, customers: IBM, OBS
- KPI management, root-cause analysis
- Report optimization, continuous improvement
- Documentation of process changes
Customer Support Officer
Elcoteq Hungaria Kft
09.2007 - 05.2009
- Cross-department Project Coordination in order to achieve 100% On Time Delivery- Supply Chain Management
- Customers: Humax, Nokia
Education
MA - English Studies
University of Pécs, Received Erasmus Scholarship (Denmark)
MSc - Business and Economy, Marketing
University of Pécs
Skills
3 Years’ experience working within the data analytics
Baseline understanding of the end-to-end Supply Chain Planning processes
Strong analytical, organizational and decision making skills
Good communication skills – verbal, written and presentation
Good collaboration skills
Proficient in MS applications eg Excel, Access, Outlook
Studied SQL
Timeline
Business Support Operations Specialist
IBM Capital Hungary Kft. and Periodot Financing Solution since Sept 2021.
09.2019 - Current
Market Analyst
Controsys Irányítástechnikai Kft
05.2019 - 09.2019
Market Data Analyst
Hyundai Motor Europe Technical Center GmbH
01.2014 - 01.2017
Country Manager
Looki Publishing GmbH
11.2011 - 12.2013
Operational Support, Logistics Cost Analyst
Geodis Calberson Hungaria Kft
04.2010 - 09.2011
Customer Support Officer
Elcoteq Hungaria Kft
09.2007 - 05.2009
MA - English Studies
University of Pécs, Received Erasmus Scholarship (Denmark)
MSc - Business and Economy, Marketing
University of Pécs