Tasi Klaudia
Budapest
Summary
My name is Klaudia Tasi, a 26-year-old tourism graduate from Budapest Business School. With a passion for hospitality, I have gained experience as a front desk agent, refining my skills in guest relations and administration. Known for my strong interpersonal skills, I build meaningful connections and create positive experiences. Organized, independent, and adaptable, I handle challenges effectively while ensuring smooth operations. Committed to continuous growth, I actively seek opportunities to expand my expertise.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Courtyard by Marriott Budapest City Center
01.2022 - 12.2024
- Facilitating check-in-check-out processes
- Management of room reservations, preparation of schedules
- Professional user knowledge of Opera PMS
- Hotel cash register management
- Central correspondence, receiving incoming calls, administration
- Handling customer complaints while providing an exceptional guest experience in a multicultural environment
- Loyalty program management and ensuring an outstanding guest experience
Jewelry Consultant /Retail Sales Associate
Pandora Ékszer Magyarország Kft
10.2021 - 01.2022
- Providing high-quality customer service
- Advising customers on jewelry selection
- Performing administrative tasks
- Operating the cash register and POS system
- Displaying products according to company guidelines
VIP Hostess
Budapest Liszt Ferenc Nemzetközi Repülőtér
03.2019 - 11.2019
- Enhanced guest experience by providing personalized attention and anticipating needs.
- Passenger registration.
- Escorting on demand
Shop Assistant
Bershka Kft
10.2018 - 10.2019
- Greeted customers entering store and offered assistance with requirements.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
Commerce, Hospitality And Tourism
Budapest Business School
Budapest, Hungary06-2022
Tour Guide
EFEB Institute
Budapest, Hungary05-2020
Graduation
Berze Nagy János Middle School
Gyöngyös06-2017
Skills
- Problem-solving skills
- Administrative skills
- Customer service
- Decision-making
- Cash handling
- Exceptional customer service
- Guest relations
- Teamwork and collaboration
Languages
Hungarian
Native language
English
Advanced
C1
Timeline
Front Desk Receptionist
Courtyard by Marriott Budapest City Center
01.2022 - 12.2024
Jewelry Consultant /Retail Sales Associate
Pandora Ékszer Magyarország Kft
10.2021 - 01.2022
VIP Hostess
Budapest Liszt Ferenc Nemzetközi Repülőtér
03.2019 - 11.2019
Shop Assistant
Bershka Kft
10.2018 - 10.2019
Commerce, Hospitality And Tourism
Budapest Business School
Tour Guide
EFEB Institute
Graduation
Berze Nagy János Middle School
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