Summary
Overview
Work History
Education
Skills
Languages
Timeline
GeneralManager
Teodor Lango

Teodor Lango

Logatec,BU

Summary

Proven leader with a track record of fostering organizational growth and building strong partnerships at Noventiq. Excels in team management and strategic planning, enhancing operations and achieving over 20% sales growth. Skilled in negotiation and problem-solving, adept at driving projects to completion and surpassing goals through innovative solutions and effective communication. Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

29
29
years of professional experience

Work History

Country Director

Noventiq
04.2023 - Current
  • Coordinated multi-disciplinary teams across departments to achieve shared objectives while promoting cross-functional collaboration.
  • Developed comprehensive annual budgets, outlining financial requirements for programs and activities.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Monitored expenditures to mitigate risk of overages.
  • Monitored and coordinated workflows to optimize resources.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Implemented systems and procedures to increase sales.

Senior Account Executive

Noventiq
06.2018 - 04.2023
  • Provided valuable market insights to the marketing team, contributing to successful campaign development.
  • Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
  • Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
  • Implemented sales strategies that consistently exceeded quarterly revenue targets.
  • Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
  • Actively participated in industry events as a representative of the company, expanding professional network connections for potential leads generation.
  • Analyzed competitor activities and adjusted sales tactics accordingly to maintain a competitive edge in the market.
  • Developed new business opportunities for company growth through effective networking and client presentations.
  • Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Cold called prospects to explain partnership benefits, representing company values.
  • Built relationships with customers and community to promote long term business growth.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Stayed current on company offerings and industry trends.
  • Analyzed key competitors to respond to competitive threats.
  • Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
  • Coordinated with finance teams on invoicing matters, ensuring timely payments from clients and resolving any discrepancies swiftly.

Account Manager

Comtron
01.2016 - 06.2018
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Negotiated prices, terms of sales and service agreements.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Set and achieved company defined sales goals.
  • Developed, maintained and utilized diverse client base.
  • Achieved or exceeded company-defined sales quotas.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Account Executive

DELLEMC
10.2014 - 10.2015
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Coordinated with finance department to ensure timely payment of invoices, addressing any discrepancies or issues in a prompt and professional manner.
  • Collaborated with internal teams to develop account strategy.
  • Developed detailed reports analyzing account performance data, providing valuable insights for future strategy adjustments or improvements.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
  • Created and executed account strategies to translate organizational goals into client activities.
  • Leveraged CRM to collect, organize, and manage sales data and customer information.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.
  • Achieved or exceeded company-defined sales quotas.
  • Informed customers of promotions to increase sales productivity and volume.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Contributed to event marketing, sales and brand promotion.

General Manager

Alldea
01.2011 - 10.2014
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Director of Development

Likopris
01.2008 - 01.2011
  • Expanded the organization''s network of supporters through targeted outreach, events, and partnership development.
  • Collaborated with marketing and communications teams to create compelling fundraising materials that resonated with diverse audiences.
  • Enhanced donor relationships with personalized communication plans and regular updates on project progress.
  • Collaborated with cross-functional teams to align programmatic objectives with funding priorities for maximum impact.
  • Established robust performance metrics for continuous improvement in fundraising activities and outcomes.
  • Mentored junior staff members in best practices for donor relations, proposal writing, and grants management.
  • Implemented data-driven decision-making processes in order to make informed choices regarding fundraising strategies.
  • Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
  • Managed budgets, forecasts, and financial reporting to ensure responsible allocation of resources toward mission-critical initiatives.
  • Led a team of development professionals to exceed annual fundraising goals consistently over multiple years.
  • Defined and integrated roles, responsibilities, and processes for business team and data management organization.
  • Monitored resource allocation, budget development and personnel recruitment for multiple [Type] projects.
  • Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.
  • Managed budgets for staff operations to keep costs low and maximize profits.
  • Led team of [Number] developers in analysis and rebuild of software from conception through implementation.

Service Director

Likopris
10.2002 - 12.2007
  • Managed budgets and resources, ensuring optimal allocation for maximum impact on service delivery outcomes.
  • Developed and executed strategic plans for service delivery, resulting in increased efficiency and reduced costs.
  • Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.
  • Analyzed customer feedback data to identify trends and areas of improvement in the delivery of services provided.
  • Provided leadership, guidance and support to staff members.

Country Manager

Enterasys Networks
01.2001 - 10.2002
  • Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
  • Enhanced internal communication systems by implementing regular meetings/updates across departments.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively.
  • Streamlined inventory management processes to optimize supply chain efficiency while minimizing costs.
  • Led the successful launch of new products in local markets, driving revenue growth and brand recognition.
  • Increased market share by developing and implementing effective sales strategies.
  • Analyzed market trends and competitor activities to inform strategic decisionmaking.
  • Developed strategic partnerships to expand product offerings and enter new markets.
  • Managed cross-functional teams to ensure seamless operations and drive business objectives.
  • Aligned marketing campaigns with overall business goals to increase awareness of products/services among target audiences.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Managed accounts to retain existing relationships and grow share of business.

Sales Director, Business Development

Unistar
03.2000 - 01.2001
  • Optimized pricing strategies through competitive analysis, resulting in increased profitability without sacrificing market share.
  • Elevated brand awareness through the creation of effective marketing campaigns showcasing product offerings and benefits.
  • Negotiated contracts with key clients, securing long-term partnerships and driving consistent revenue growth.
  • Increased sales revenue by developing and implementing strategic business plans and initiatives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Built relationships with customers and community to establish long-term business growth.
  • Implemented systems and procedures to increase sales.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Organized promotional events and interacted with community to increase sales volume.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Sales Manager

Select Technologies
07.1997 - 03.2000
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Established and cultivated solid business relationships with new or existing customers.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

Customer Support Manager

Marand
01.1996 - 06.1997
  • Handled escalated customer complaints professionally, resolving conflicts promptly and maintaining relationships with clients.
  • Elevated customer satisfaction and loyalty by taking ownership of customer issues and following through to resolution.
  • Completed performance evaluations and rectified issues to service clients and more effectively meet KPIs.
  • Managed customer service effectiveness by monitoring performance and assessing metrics.
  • Led and executed customer support team strategy to reach company support goals.
  • Designed performance metrics to evaluate team success and individual growth, resulting in increased productivity levels.
  • Motivated and developed employees to overcome challenges and achieve goals to boost efficiency and performance.
  • Created reports, presentations and other materials for executive staff.
  • Negotiated and executed contracts on behalf of department.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Education

Bachelor of Science - Computer Software And Programming

Faculty of Computer And Information Science
Ljubljana, Slovenia
04.2001 -

Skills

Organizational Development

Partnership Building

Team Management

Strategies and goals

Operations Management

Staff Management

Creativity and Innovation

Project Coordination

Negotiation

Problem-solving aptitude

Organizational Skills

Goal Setting and Achievement

Team Collaboration

Self Motivation

Decision-Making

Excellent Communication

Problem-Solving

Teamwork and Collaboration

Languages

Slovenian
Native language
English
Advanced
C1
German
Intermediate
B1
Italian
Elementary
A2
Serbian
Proficient
C2
Croatian
Proficient
C2

Timeline

Country Director

Noventiq
04.2023 - Current

Senior Account Executive

Noventiq
06.2018 - 04.2023

Account Manager

Comtron
01.2016 - 06.2018

Account Executive

DELLEMC
10.2014 - 10.2015

General Manager

Alldea
01.2011 - 10.2014

Director of Development

Likopris
01.2008 - 01.2011

Service Director

Likopris
10.2002 - 12.2007

Bachelor of Science - Computer Software And Programming

Faculty of Computer And Information Science
04.2001 -

Country Manager

Enterasys Networks
01.2001 - 10.2002

Sales Director, Business Development

Unistar
03.2000 - 01.2001

Sales Manager

Select Technologies
07.1997 - 03.2000

Customer Support Manager

Marand
01.1996 - 06.1997

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Teodor Lango