Tímea Szuszán-Futó
Velence
Summary
Experienced professional with a strong background in business operations and strategic implementation. Skilled in project management, process optimization, and stakeholder engagement. Recognized for fostering team collaboration and consistently delivering measurable outcomes in dynamic environments. Adaptable to changing needs, with a focus on driving efficiency and achieving success.
I am recognized as knowledgeable Change Leader who successfully oversees business implementations and ensures seamless transitions. Demonstrates strong leadership and problem-solving skills by effectively managing cross-functional teams to integrate new systems and processes, even in high-pressure environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
28
28
years of professional experience
Work History
Business Change Lead
Shell Adria D.o.o - AAM Consulting
12.2024 - Current
- run change impact assessment for implementing new operational model for Shell Adria mobility network.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Business Implementation Manager
Shell Adria D.o.o. - AAM Consult.
12.2023 - 11.2024
- Developing a completely new business (establishing a 40-station network in line with standards and with a commercial goods supply network from an initial single station).
- Supported business implementation after signing of a strategic deal.
- Provided professional, project and change management support to business partners and managers.
- Developed and executed comprehensive project plans to ensure timely completion of deliverables within budget constraints
- Developed business workstream processes, planning network handover and station openings.
- Facilitated successful change management initiatives by providing guidance and support during the transition process.
- Collaborated closely with senior leadership to develop strategic plans that aligned with company goals while considering current industry trends - including MOL Slovenija, and EU Trustee, as steering member
- Documented processes to streamline setup, customization and maintenance.
- Led technology roadmapping, conducting research, development, and installation according to deployment specifications.
- Established team priorities, maintained schedules and monitored performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Training and managing the team members of the Mobility Business Unit during the project.
- Supporting the implementation and testing of a new E2E IT solution, and developing a high-level testing strategy.
- Planning and coordinating cutover activities.
- Holding regular status meetings with project workstreams, managers and project Steering Committees.
Senior Consultant - Process Documentation
E.ON Dél-Dunántúli Áramhálózati Zrt. - AAM Consult
09.2022 - 01.2023
- Participated in the process assessment and documentation of the Network Integration Program.
- Scheduled and organized process mapping, planning and finalizing workshops.
- Actively participating in external and internal status meetings, formulating proposals for efficiency improvements.
- Lead the development of a set of rules for the standardization of process documentation.
- Consolidated business decision needs, developing a structure to support the preparation of proposals.
- Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
Change Manager, Communications Manager, Business Transition Manager
Shell Hungary Zrt.
04.2020 - 01.2022
- Providing professional and change management support to business partners and managers involved.
- Assisting in the organization of business change related status meetings and customer meetings, taking meeting minutes, administering and following up on decisions and tasks.
- Coordinating the identification of changing activities affecting Shell and the business partners, preparing briefing materials.
- Developing and implementing communication and training strategies.
- Developing and coordinating the development of the change management methodology.
- Supporting resource planning.
- Developing document management procedures and templates.
- Supporting the development of a top-level testing strategy.
- Preparing and coordinating cutover planning.
WorkJam Application Implementation Support Manager
Shell Hungary Zrt.
04.2019 - 04.2020
- Professional and project management support for project and team leaders.
- Preparation of decision support materials for project work.
- Technical preparation of meetings, discussions, negotiations, events convened by the project management (organization, administration of invitations, notification of participants, etc.).
- Providing full project management technical and administrative support to the project management in the follow-up of the project, the implementation of changes required by the project management in the project plan, preparatory decision documents, reports, other management products (information sheets, notices, reminders, minutes, etc.).
- Tracking and supporting the status of the progress of tasks.
- Change request management.
- Test management coordination, technical support.
- Preparation of testing concept.
- Preparation of tests and coordination of their implementation.
- Test support.
- Development of defect management methodology and coordination of defect management.
- Coordination of go-live tasks.
- Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
Project Manager, Change and Communications Manager, Test Manager
Shell Hungary Zrt.
02.2018 - 03.2019
- Technical, project management and test management support to project and team leaders.
- Technical preparation of meetings, discussions, negotiations, events convened by the project management (organization, administration of invitations, notification of participants, etc.).
- Providing full project management technical and administrative support to the project management in the follow-up of the project, the implementation of changes required by the project management in the project plan, preparatory decision documents, reports, other management products (information sheets, notices, reminders, minutes, etc.).
- Tracking and supporting the status of the progress of tasks.
- Change request management.
- Risk analysis and management.
- Development and implementation of communications strategy.
- Training needs assessment, strategy development and implementation.
- Analysis and implementation of outsourcing and its impact on the organisational structure.
- Coordination of the transition to live operations.
- Preparation of tests and coordination of their implementation.
- Test support.
Change Manager, Communications Manager
Shell Hungary Zrt.
08.2016 - 05.2017
- Change and communications manager responsibilities.
- Development and implementation of communications strategy.
- Training needs assessment, strategy development and implementation.
- Analysis and implementation of outsourcing and its impact on the organisational structure.
- Support and coordination of the transition to live operations.
Change and Communications Manager
Shell Hungary Zrt.
06.2016 - 08.2016
- Change and communications manager responsibilities.
- Development and implementation of communications strategy.
- Analysis and consideration of the impact of the expected organizational changes on the processes, and working with HR to address any sensitive issues that arise.
- Support and coordination of the transition to live operations.
- Strategic management of the overall change associated with the move.
- Office design based on global standards in harmony with local needs.
Project Manager, Change Manager
Shell Hungary Zrt.
12.2013 - 05.2016
- Professional project and resource management support of project and team leaders.
- Preparation and consistent management of process assessment documentation generated during project work.
- Coordination of the modules of the business and IT concept prepared by each team, impact analysis of the implementation of the new business model.
- Coordination of the preparation of a business case based on economic calculations.
- Business unit support from localization of the global model to negotiation with selected local partners.
- Ensuring legal and financial compliance, coordination of integration tasks.
- Resource planning support.
- Development and implementation of external and internal communications strategy.
- Assessment of the impact of the expected organizational changes, proposal of job descriptions for existing and expected new positions.
Project Manager
Shell Hungary Zrt.
07.2012 - 12.2013
- Project Management (Six Sigma/Lean Methodology) of the Optimization of the Retail Inventory (Fuel).
- Technical support to project management and team leaders.
- Application of Lean Six Sigma methodology to model retail fuel inventory, optimize processes, free up cash in tied-up inventory.
- Organization of workshops with relevant business units and SSCs.
- Implementation of the action plan with the relevant stakeholders (pricing, commercial managers, fuel delivery, master data maintenance team, legal department, finance department).
Project Manager / Organization Design Implementation Lead
Shell Hungary Zrt.
01.2010 - 08.2012
- Project and change management.
- Implementation of the organizational structure of Finance in CEE countries and relevant SSCs (Krakow, Manila, Chennai) developed based on global guidelines.
- Development of strategy and communication plan to support change in cooperation with local HR organizations.
- Allocation of necessary migration activities, coordination of tasks’ outsourcing to SSCs.
- Harmonization of project and change plans (communication, training, SAP implementation).
Project Manager
Shell Hungary Zrt. (London)
09.2007 - 12.2009
- Manager responsible for the implementation of the Global Organizational Structure developed in the Shell Headquarters.
- Tasks included developing the Organizational Transformation model country by country, ensuring a coordinated implementation with SAP implementation and migration of the necessary activities to SSCs.
- Project and change management.
- Implementation of the organizational structure based on global guidelines in the relevant country.
- Development of strategy and communication plan to support change in cooperation with local HR organizations.
- Allocation of necessary migration activities, coordination of the outsourcing of tasks to SSCs.
Finance Control Analyst
Shell Hungary Zrt.
08.2006 - 09.2007
- Implementation of financial controls after SAP implementation.
- Defining of authorisations and responsibilities in SAP and outside the system, development of appropriate sign-off and disposition rights.
- Coordination of risk analysis process.
Global SAP Project Coordinator
Shell Hungary Zrt.
09.2005 - 08.2006
- Building of new processes in SAP and outside the system related to the implementation of the new Global Business Model (RBA).
- Localization after analysis based on standard processes.
- Building of SAP master data (customer, data).
- Coordination of SAP FI/CO module implementation (test cases development, E2E testing, training).
- Analysis of organizational changes related to SAP implementation.
- Support of migration of activities to SSC (training) – Manila.
Treasurer, Project Coordinator
CORA Hipermarket (FMCG)
03.2001 - 08.2005
- Cash pool management (40+ bank accounts, 6+ banks).
- Management of bank contracts, bank liaison.
- Credit management.
- Short- and medium-term cash flow planning.
- Configuration and test coordination tasks for SAP implementation and development projects, member of live launch preparation team and post live launch support team (14 real estate companies).
- Development of bank accounting automation.
Senior Tax Officer, Finance Officer
Kapos Volán Zrt.
12.1996 - 12.2000
- as tax tax administrator carried of taxation area with special areas, supported and closed of 5 + 4 years of NAV investigations.
- Coordination, testing and training of the implementation of the House Cashier module of the LIBRA accounting system.
- Support of the implementation of banking systems, participation in the automation of bank accounting.
- Short- and medium-term financial planning.
Education
Bachelor of Science - Economics
College of Finance And Accountancy
Zalaegerszeg, Hungary06-1996
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Employee coaching and mentoring
- Active listening
- Complex Problem-solving
- Process improvement
- Project and Change management
- Continuous improvement
- Training and development
- Task prioritization
Timeline
Business Change Lead
Shell Adria D.o.o - AAM Consulting
12.2024 - Current
Business Implementation Manager
Shell Adria D.o.o. - AAM Consult.
12.2023 - 11.2024
Senior Consultant - Process Documentation
E.ON Dél-Dunántúli Áramhálózati Zrt. - AAM Consult
09.2022 - 01.2023
Change Manager, Communications Manager, Business Transition Manager
Shell Hungary Zrt.
04.2020 - 01.2022
WorkJam Application Implementation Support Manager
Shell Hungary Zrt.
04.2019 - 04.2020
Project Manager, Change and Communications Manager, Test Manager
Shell Hungary Zrt.
02.2018 - 03.2019
Change Manager, Communications Manager
Shell Hungary Zrt.
08.2016 - 05.2017
Change and Communications Manager
Shell Hungary Zrt.
06.2016 - 08.2016
Project Manager, Change Manager
Shell Hungary Zrt.
12.2013 - 05.2016
Project Manager
Shell Hungary Zrt.
07.2012 - 12.2013
Project Manager / Organization Design Implementation Lead
Shell Hungary Zrt.
01.2010 - 08.2012
Project Manager
Shell Hungary Zrt. (London)
09.2007 - 12.2009
Finance Control Analyst
Shell Hungary Zrt.
08.2006 - 09.2007
Global SAP Project Coordinator
Shell Hungary Zrt.
09.2005 - 08.2006
Treasurer, Project Coordinator
CORA Hipermarket (FMCG)
03.2001 - 08.2005
Senior Tax Officer, Finance Officer
Kapos Volán Zrt.
12.1996 - 12.2000
Bachelor of Science - Economics
College of Finance And Accountancy
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