Tünde Tallosi
Catering School
Budapest
Summary
Customer service-focused hospitality Beverage Director with strong expertise and content knowledge of beer, fine wines and spirits. Built career of 7 years of experience improving restaurant standards in providing quality beverages and service. Highly skilled in managing employees through entire hiring, training and scheduling areas.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Food and Beverage Manager
Royal Park Hotel
01.2023 - Current
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.
Food and Beverage Manager
Soho Boutique Hotel
01.2017 - 12.2024
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Managed bar and wait staff and directed hiring program.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Bar Owner
Soho Boutique Hotel
01.2017 - 12.2024
Skills
Food and beverage operations
Timeline
Food and Beverage Manager
Royal Park Hotel
01.2023 - Current
Food and Beverage Manager
Soho Boutique Hotel
01.2017 - 12.2024
Bar Owner
Soho Boutique Hotel
01.2017 - 12.2024
Similar Profiles
Aaron T. ZindermanAaron T. Zinderman
Bartender at Royal Park HotelBartender at Royal Park Hotel
ROSE ASIEDUAAHROSE ASIEDUAAH
Room Attendant at ROYAL PARK HOTELRoom Attendant at ROYAL PARK HOTEL
Nasreen ThapaNasreen Thapa
Hotel Waitress at Royal Park HotelHotel Waitress at Royal Park Hotel
Brigitta GraberBrigitta Graber
Medical Director's Assistant at Észak- Budai Szent János CentrumkórházMedical Director's Assistant at Észak- Budai Szent János Centrumkórház
Bence SzabóBence Szabó
Hardware Developer Engineer at Robert Bosch Automotive SteeringHardware Developer Engineer at Robert Bosch Automotive Steering