Tyler Bland
Ft. Lauderdale
Summary
Highly organized and dependable, this candidate brings a wealth of experience in customer service, email management, calendar management, and meeting coordination. Currently serving as a Personal Assistant and Manager for US Lending Advisors [Mortgage Brokerage], they have honed their skills in multitasking and time management. Simultaneously, they thrive as a part-time server at Quarterdeck, where they have further developed their interpersonal and communication skills. Balancing these roles has allowed them to grow both professionally and personally while pursuing their Associates of Art in Business Management at Broward College.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Quarterdeck Restaurant
02.2024 - Current
- Answered customer questions about hours, seating and menu information.
- Used cash registers and credit card machines to cash out customers.
- Kept detailed payment records throughout shift to complete cash and card payments.
- Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Administrative Assistant Intern
Us Lending Advisors
02.2021 - Current
- Fielded phone calls from clients when [President/CEO Lemuel Bland] was unavailable and provided informative answers to questions.
- Managed Emails, phone calls, and mail for [president/CEO Lemuel Bland]
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
Host
Quarterdeck Restaurant
02.2021 - 02.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Associate of Arts - Business Administration
06.2025
High School Diploma -
06.2024
Skills
- POS Software
- Customer Service
- Guest Inquiries
- Energetic and Outgoing
- Hospitality and Accommodation
- Attention to detail, patience
- Monetary Transactions
- Data Entry
- Administrative tasks
- Event Planning
Accomplishments
Motivated Student and worker Graduated from South Plantation High School with an Entrepreneurship certification with the marketing committee. Alumni of the Law & CSI National Youth Leadership Forum sponsored by Envision by WorldStrides. Graduated High school in the top 10 percentile with a Cumulative 3.714 GPA and Weighted 4.821 GPA.
Certification
- [LAW and CSI] Training - [3 weeks]
- [Entrepreneurship certification] Training - [3 years]
Languages
English
Full Professional
swimming
Swimming helps me to free up my mind and relax. I was a former swimmer for the Plantation Florida Piranhas and loved it. Now I swim in my downtime.
Timeline
Server - Quarterdeck Restaurant
02.2024 - Current
Administrative Assistant Intern - Us Lending Advisors
02.2021 - Current
Host - Quarterdeck Restaurant
02.2021 - 02.2024
Broward College - Associate of Arts, Business Administration
South Plantation High School - High School Diploma,
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