Summary
Overview
Work History
Education
Skills
Key Achivements
LANGUAGES
Hobbies and Interests
Certification
Timeline
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Vaibhavkumar Vadera

Budapest

Summary

Dynamic IT leader with over 14 years of experience in the infrastructure domain, specializing in datacenter, security, workplace, and cloud technologies. Expertise in implementing secure and scalable systems that align IT services with organizational objectives, ensuring optimal performance and compliance. Demonstrated hands-on proficiency in VMware, Microsoft Windows, Azure Entra ID, and collaboration tools, complemented by a robust understanding of compliance and lifecycle governance frameworks. Committed to driving innovation and efficiency within IT operations to support business growth and success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Datacenter Operation Lead

Tata Consultancy Services
01.2023 - Current
  • Lead the Datacenter Operations team (30+ members) and serve as the single point of contact (SPOC) for all datacentre-related activities
  • Oversee daily operations across Compute, Network, Storage, Backup and AWS teams
  • Conduct internal security audits and enforce controls to ensure compliance and operational integrity
  • Drive Technology Lifecycle Management (TLM), Disaster Recovery Planning (DRP) and vulnerability remediation initiatives to maintain a secure and resilient environment
  • Proactively track and optimize infrastructure resource utilization to ensure consistent performance and support future growth
  • Identify and implement improvements in existing infra/process to enhance customer’s experience
  • Lead major incidents, ensuring rapid resolution and delivery of root cause analysis (RCA)
  • Automate repetitive workflows to increase efficiency and reduce manual risk exposure
  • Identify operational risks and develop mitigation strategies
  • Coordinate with stakeholders to upgrade systems and improve overall operational efficiency
  • Maintain compliance standards such as CSL and KPIs, present weekly/monthly KPI and CSL reports to the customer

Technical Project Manager

Tata Consultancy Services
09.2020 - 01.2023

Cisco Collaboration Consultant

Tata Consultancy Services
06.2019 - 08.2020

VoIP Lead

Infosys Technology
05.2016 - 05.2019

VoIP Engineer

AGC Networks Ltd
05.2012 - 05.2016

IT Officer

Decore Nano semiconductors Limited
07.2011 - 01.2012

Desktop Engineer

Progressive Infotech Pvt. Ltd
07.2010 - 07.2011

Education

B.E - Electronics & Communication

Veer Narmad South Gujarat University
01.2010

Skills

  • Customer Relationship
  • Project Management
  • ITIL
  • Azure Entra ID
  • VMware
  • Windows OS

  • Networking
  • Cisco & Avaya Collaboration
  • Desktop Support
  • Webex Cloud calling
  • CrowdStrike EDR
  • Symantec Web Proxy

Key Achivements

  • Star Performer – TCS Budapest for streamlining operations and implementing ISO 27001-aligned cybersecurity protocols across multiple towers.
  • Spearheaded a cross-functional initiative that resulted in 100% SLA adherence for 2 years.
  • Recovered global security posture within 8 hours during CrowdStrike outage, earning leadership recognition
  • Reduced operational workload by 25%by automating repetitive tasks and implementing shift-left initiatives

LANGUAGES

English
Advanced (C1)
Gujarati
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Hobbies and Interests

Travelling, Chess

Certification

  • SC300 – Microsoft Identity and Access Administrator (In Progress)
  • SC900 - Microsoft Certified: Security, Compliance, and Identity Fundamentals
  • AZ900 – Azure Fundamentals
  • Avaya Certified Support Specialist-ACSS 3100 Certified
  • Avaya Support Professional Specialist – ASPS 5104 Certified
  • Cisco Certified Network Associate- CCNA 640-802 Certified

Timeline

Datacenter Operation Lead

Tata Consultancy Services
01.2023 - Current

Technical Project Manager

Tata Consultancy Services
09.2020 - 01.2023

Cisco Collaboration Consultant

Tata Consultancy Services
06.2019 - 08.2020

VoIP Lead

Infosys Technology
05.2016 - 05.2019

VoIP Engineer

AGC Networks Ltd
05.2012 - 05.2016

IT Officer

Decore Nano semiconductors Limited
07.2011 - 01.2012

Desktop Engineer

Progressive Infotech Pvt. Ltd
07.2010 - 07.2011

B.E - Electronics & Communication

Veer Narmad South Gujarat University
Vaibhavkumar Vadera