Microsoft Suite
Vikas Pandey
Route Permits Manager | Government & Public Affairs | Wizz Air Hungary
Budapest
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Route Permits Manager
Wizz Air Group
Budapest, Hungary
07.2023 - Current
- Route Permits Expert for the Wizz Air Group, responsible for managing all aspects of route permit acquisition and compliance across the four AOCs (Air Operator Certificates) of Wizz Air Hungary, Wizz Air Malta, Wizz Air UK, and Wizz Air Abu Dhabi. My role ensures that all flights operated by Wizz Air, including passenger flights, cargo flights, delivery flights, and charter flights, are approved for overflight and landing in all destinations served by the airline.
Flight Crew Onboarding Operations Assistant
Wizz Air Group
Budapest, Hungary
10.2022 - 07.2023
- Onboarding Management: Overseeing the entire onboarding process for new flight crew members, ensuring all necessary steps are completed for smooth integration into each AOC within the Wizz Air Group.
- Foreign License Conversion: Assisting pilots with the conversion of their foreign licenses to the appropriate licenses required for the specific AOCs. This includes facilitating necessary documentation, regulatory approvals, and compliance with local aviation authority requirements.
Passenger Care Center Agent
Wizz Air Group
Budapest, Hungary
07.2021 - 10.2022
- Day-to-Day Passenger Communication: Managing all forms of communication with passengers, including phone calls, emails, social media interactions, and in-person queries. Ensuring that passengers’ concerns, questions, and requests are addressed promptly and professionally.
- Collaboration with Internal Teams: Coordinating with various departments, including operations, flight crews, and ground staff, to ensure that passenger information is consistent and up-to-date. In cases of flight delays, cancellations, or any operational issues affecting passengers.
Contents & Rights Coordinator
PUBU - Nuazure Innovative Technology
, Taiwan
04.2019 - 10.2019
- Publisher and Author Outreach: Actively reaching out to key publishers and authors to encourage their participation in the Pubu platform. This included building relationships, explaining the benefits of joining the platform, and negotiating terms for content distribution.
- Industry Trend Monitoring: Keeping a close eye on social media, online sources, and industry reports to track emerging trends in the eBook, video streaming, and digital content sectors. You identified relevant trends to inform the platform's content strategy and marketing efforts.
Public Relations & Marketing Specialist
GoBigHub Finance
Kampala , Uganda
06.2018 - 12.2018
- Public Relations Strategy: Developing and implementing comprehensive public relations strategies to promote the organization’s mission and activities across the East African region. This included managing media relations, organizing press conferences, and building strong connections with journalists, influencers, and key stakeholders.
- Community and Government Relations: Building and maintaining strong relationships with local government entities, community organizations, and corporate partners to support both PR and fundraising efforts.
Travel Coordinator
99 Miles
Delhi, India
08.2016 - 06.2018
- Tour Planning and Organization: Organizing pan-India tours, including planning the itinerary, booking accommodations, transportation, and arranging all activities and sightseeing to ensure a comprehensive and enjoyable experience for customers.
- Logistics Management: Verifying and finalizing all arrangements for tours, including transportation, accommodation, meals, and local guides, ensuring everything aligns with customer preferences and operational standards.
Creative Media Specialist
Teach Edison
, India
02.2016 - 08.2016
- Collecting Data from Media: Gathering raw footage, audio files, and other media assets from various sources, such as cameras, external drives, or cloud storage. This ensures all necessary files are available for the editing process.
- Transcoding Audio/Video Files: Converting video and audio files into different formats or resolutions that are suitable for editing, delivery, or archiving. Transcoding ensures that the files can be worked with across different editing platforms and devices.
Education
Bachelor of Arts - Mass Communication
Patna University
Patna, India 03.2012 - 07.2015
Skills
- Logistic Management
- Customer service
- Civil Aviation Regulations
- Operations Management
- Government Relation
Websites
Software
Navitaire
Aims
Adobe Suite
Timeline
Route Permits Manager
Wizz Air Group
07.2023 - Current
Flight Crew Onboarding Operations Assistant
Wizz Air Group
10.2022 - 07.2023
Passenger Care Center Agent
Wizz Air Group
07.2021 - 10.2022
Contents & Rights Coordinator
PUBU - Nuazure Innovative Technology
04.2019 - 10.2019
Public Relations & Marketing Specialist
GoBigHub Finance
06.2018 - 12.2018
Travel Coordinator
99 Miles
08.2016 - 06.2018
Creative Media Specialist
Teach Edison
02.2016 - 08.2016
Bachelor of Arts - Mass Communication
Patna University
03.2012 - 07.2015
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