Wassim Sahli

Prolific professional who seeks to be part of challenging projects, able to bond with colleagues and management on the same mission working towards a client’s satisfaction. Experience in customer IT support, and financial analysis. Academic background in Economics, informatics and Mathematics, passionate about international market and new innovations.

Contract records processor, Roche Hungary

• Recognized as top Contract Records Processor for both quality and quantity for two consecutive years – 2023 (2,256 records) and 2024 (2,621 records)
• Evolved my IT skills specially Ms Excel, Service Now ticket support.
• Expanded my analytical, administrative and organizational skills which helped a lot in advancing on my problem-solving level.
• Flourished my communication, especially when requiring colleagues and users to hand over records or to use the systems correctly (UAT).

Financial analyst, National Water Distribution Utility

• Developed time-management techniques and automated daily tasks in the time I was solely responsible for the Tunis region reports resulting in a steep learning curve, which strengthened my soft skills.
• Moreover, liaised with various finance teams about their processes and had cross-training with them, as a result; I was able to speed up the process of financial reporting.

French IT Support Analyst, DXC Technology

• 1st level backup of the French and English local teams.
• Due to my level of French and English, I helped to create and follow knowledge bases on most IT issues and liaised with the team to learn their process, as a result; I was the employee of the month by offering quality and efficient support in French and English.

Currently taking online courses in AWS and Hungarian language.